- Question re moving from cable to a BT Line
- Posted by db on July 7th, 2007
I am currently with Virginmedia and am thinking about moving to BE
unlimited. I do have a BT line coming into my house but it's not connected
because I'm using VM. My question is do I have to move back to BT first (BT
have told me if I come back to them I have to have a minimum 1 year
contract) or can I just sign up with BE unlimited and they reactivate my BT
line? If any body has any other solutions please let me know
Many thanks
Dave
- Posted by Paul Cupis on July 7th, 2007
db wrote:
Who will be providing your telephone service on the BT line? You cannot
have the line active for DSL only without telephony. Get whoever you are
going to pay your line rental to to enable the line.
- Posted by Steve Rogers on July 7th, 2007
"Paul Cupis" <paul@cupis.co.uk> wrote in message
news:f6nqet$2hq3$1@energise.enta.net...
the stumbling block is that if the bt line does not work they charge £120
fixed fee to fix it even if its a tiny problem. That's why I am still with
vm.
- Posted by db on July 7th, 2007
"Steve Rogers" <sj-rogers@ntlworld.com> wrote in message
news:8CKji.6262$oa7.5194@newsfe1-gui.ntli.net...
- Posted by BC on July 7th, 2007
Steve Rogers wrote:
Do you mean to reconnect the line?
- Posted by Steve Rogers on July 7th, 2007
"BC" <bacillus.cereus@nospam.gmail.com> wrote in message
news:cJOji.19700$p8.9899@text.news.blueyonder.co.u k...
The house used to have a bt phone the wire still here as is the little white
socket on the wall. But if they connect it and it don't work they wanted
£120..........
- Posted by George Weston on July 7th, 2007
"Steve Rogers" <sj-rogers@ntlworld.com> wrote in message
news:0YOji.23212$3j1.4883@newsfe6-gui.ntli.net...
Copied from BT's price list:
"There is normally no connection charge for Residential Customers if BT
service has previously existed at a premises, unless that premises has been
refurbished (e.g. divided into flats, rebuilt) or extensive new construction
is required, as specified at Section 45 Part 1 All new supply is subject to
survey."
George
- Posted by BC on July 7th, 2007
Steve Rogers wrote:
If everything exists then reconnection is free. If there is a fault with
the line on BT's side of the Linebox then they repair it free of charge.
New installations are £124.99 where no connection has previously existed.
- Posted by BC on July 7th, 2007
AJH wrote:
The way I understand it is that you have to connect to BT for 12 months
and then you can move away. If you move away before the 12 months
contract is up you have to pay a termination fee.
- Posted by Kraftee on July 7th, 2007
BC wrote:
Haven't been following the thread have you. Be are supposedly telling
prospective customers that they'll arrange connection for free, but
will charge £120 if there are any problems, not BT...
- Posted by Steve Rogers on July 7th, 2007
"George Weston" <geoweston@googlemail.com> wrote in message
news:5f9tbqF3aioakU1@mid.individual.net...
They said when I spoke to them that if the line proved to be faulty it would
be £120 to sort it out.... I dare say its in their small print. it is a
domestic dwelling, a house not a flat and I can see the wire going to
telegraph pole?????
I think the key word is normally! and £120 is a lot to gamble on the line
still been ok.
- Posted by Steve Rogers on July 7th, 2007
"Kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
news:f6ons2$nqc$1@news.datemas.de...
That is it in a nutshell.
- Posted by BC on July 7th, 2007
Kraftee wrote:
Ah, my mistake! Apologies.
- Posted by George Weston on July 7th, 2007
"Mr Adams" <spam@myoldisp.info> wrote in message
news:2clv83p2duohifjdajs94oqpsfd85jgln6@4ax.com...
Yep - see other postings about Be's almost pathological aversion to
contacting BT if there appears to be any kind of line problem.
George
- Posted by stephen on July 8th, 2007
"AJH" <news@sylva.icuklive.co.uk> wrote in message
news:nlb193ps7fqatqdo55c8p5r6q5o1p6r8su@4ax.com...
take the BT phone service only, and use A N Other for Internet.
LLU for the ADSL service doesnt have to include the voice service (and for
some where it can like Sky, it is optional).
if you dont like the BT call rates, use a prefix dial code to send your
calls to another phone company.
Regards
stephen_hope@xyzworld.com - replace xyz with ntl
- Posted by George Weston on July 8th, 2007
"stephen" <stephen_hope@xyzworld.com> wrote in message
news:hq7ki.18314$_l6.15112@newsfe6-win.ntli.net...
I'd go along with that.
At least, when you're with BT for phone service you can call them for free
when you have a line fault and it should get dealt with reasonably quickly -
and also for free (provided you haven't caused the fault yourself, in which
case, you'll pay).
Tip - if you have a problem with your broadband that you think is a line
problem, *don't* mention the broadband problem to BT - just say you've got a
noisy line or the speech volume is very low.
;-)
George
- Posted by Herman on July 9th, 2007
"Steve Rogers" <sj-rogers@ntlworld.com> wrote in message
news:lpRji.29564$_14.15801@newsfe2-gui.ntli.net...
I was in precisely this situation a couple of years ago. I got BT to
install (without cancelling VM). If they do then want to charge you the
£120, then they have to agree it with you first. A cup of tea and some
biscuits for the engineer, and he was happy to put through as a foc install.
I then cancelled VM (30 day notice period). You could of course give VM
your notice and then if BT do want to charge you the £120 you can cancel the
cancellation IYSWIM.
