Tech Support > Computers & Technology > Internet & Broadband > Switching to Wanadoo Braodband
Switching to Wanadoo Braodband
Posted by Grey on January 5th, 2005


I'm on the point of changing from BT dialup to broadband and was trying to
decide best package. I am looking at Wanadoo's 1M/2GB £17.99 package and
have a few questions.
Can I still access my old BT email address?
What is Wanadoo's level of service?
Newsgroup access?
Is this going to mess up my phone in any way?
Any other problems?

Thanks for help,

Graham


Posted by in2minds on January 5th, 2005


FMLE, neighbour has been fighting with them for 6 weeks because his line
keeps dropping
they've been telling him (at least once a week) BT had been informed and
would be testing the line
When he phoned Wanadoo yesterday they told him this was the first time
they'd been informed of a problem... he's been calling them regularly
for the past 6 weeks yet there's no log of his calls
anyway BT engineer finally came out today and said BT were only informed
of a problem yesterday... I don't know if it was fixed yet

they're French ? (c;

LJ



Posted by Andy Burns on January 5th, 2005


Grey wrote:

Only if you keep paying for it too!

Make sure you get sufficient microfilters of reasonable quality.

Posted by Andy Burns on January 5th, 2005


in2minds wrote:

I'd be more worried that they *were* freeserve ...

Posted by Dennis Wynes on January 5th, 2005



"Grey" <grahame9@btinternet.com> wrote in message
news:crgndg$li9$1@titan.btinternet.com...
satisfied.

Ordered broadband £17.99 package 28/12/04
Modem (Broadband in a box) arrived 30/12/04
Service live 10am 1/1/05
Called to cancel dialup - no problem. Dial-up off 3/1/04 as agreed with
Wanadoo
Newsgroups fine (as you can see)
If you surf forums there are unhappy people, but those of us who are happy
rarely say so!
Broadband service excellent (so far) ;-)



Posted by Peter M on January 5th, 2005


On 05 Jan 2005 in uk.telecom.broadband, Andy Burns wrote:

I used the Freeserve ADSL service for almost 2 years with few problems.

There was one period (when they were changing their users off particular
pipes) when there were some slowdowns, but overall theirs was a good, if
slightly pricey, service (I was on their wires only trial from before the
BT national launch in April 2002, so had a USB modem initially, and paid
about 100 for that and ADSL setup, but the monthly fee was 29.99 for some
time, then was dropped to 19.99 (a mistake, rather than as 27.99 it should
have been) and went up again when the eventually found out in the summer
of 2003.

I went to Plus.Net which at the time had a worse news service, but has
greatly improved in the past X months. "Extras" on Plus.Net are quite
a lot better with a free 0870 fax to e-mail number, and webspace etc.

Speed and reliable connections are similar on the two services but
information about service is much more forthcoming on Plus.Net and the
customer support is fairly friendly (though I've not had to use either
support team for technical problems, except for getting the ADSL ceased
by Freeserve, which took about 3 months!). Peter M.




--
PlusNet <http://tinyurl.com/24ymz> - I recommend them and save some cash.

My other ISP : UK Free Software Network <http://www.ukfsn.org>
UKFSN passes all profits to Free Software projects in the UK.

Posted by Andy Burns on January 5th, 2005


Peter M wrote:

I don't like being forced to use anyone else's web proxy or mail server

That was a major reason for me choosing plusnet

Posted by Grey on January 5th, 2005



"Andy Burns" <usenet.nov2004@adslpipe.co.uk> wrote in message
news:41dbecee$0$29411$ed2e19e4@ptn-nntp-reader04.plus.net...
I only asked because I used to belong to Virgin and although I closed down
the account some years ago, my Email address is still valid.

Graham




Posted by Andy Burns on January 5th, 2005


Grey wrote:

Shhhh ;-)

Posted by The Simpsons on January 5th, 2005



"Andy Burns" <usenet.nov2004@adslpipe.co.uk> wrote in message
news:41dbecee$0$29411$ed2e19e4@ptn-nntp-reader04.plus.net...

Probably wrong!
When you cancel your dialup account most ISP`s will convert you to pay as
you go, just use your existing dial up modem to access the BT account once
every couple of months to keep the account active.



Posted by Andy Hewitt on January 5th, 2005


Dennis Wynes <dennis@thecarpetcleaningcompany.fsbusiness.co.uk> wrote:

I moved from PlusNet to Wanadoo last September (I had an argument with
PlusNet), and have to agree, they seem OK to me, I've had no mail or
news failures at all (PlusNet's failed regularly), and the broadband
speed is quite acceptable. I use my own Ethernet router to connect.

--
Andy Hewitt ** FAF#1, (Ex-OSOS#5) - FJ1200 ABS
Honda Civic 16v: Windows free zone (Mac G5 Dual Processor)
http://mysite.wanadoo-members.co.uk/...itts/index.htm

Posted by Dave on January 6th, 2005



"Grey" <grahame9@btinternet.com> wrote in message
news:crh4e1$job$1@sparta.btinternet.com...
I have an active pay as you go address at lineone.net. I still download
messages from it, but I can't remember how long ago I actually paid to post
through it. Must be the best part of 5 years now.
Perhaps it is not a pay as you go account any more, as line one got bought
out by Tiscali some years ago and they now allow me to download as a curtsey

Dave



Posted by Martin² on January 6th, 2005


You would be better of with PlusNet,
you get 1Mb/s - twice the speed, for £14.99 including 1Gb/month, if you use
more you get charged £2 for each extra Gb.
PlusNet has won the best consumer ISP and best consumer service awards just
recently.
Yes, they just had a 3 day email outage, but other than my service over 18
months was faultless.
if you decide to go with PlusNet please use 'jerryw' as a referrer and save
me 25p, thanks,
regards,
Martin


Posted by Dave J on January 6th, 2005


In MsgID<cri123$pff$2@titan.btinternet.com> within uk.telecom.broadband,
'Dave' wrote:

Now that deserves a bow.

--
Dave Johnson - requiem@freeuk.com

Posted by Grey on January 6th, 2005



"Martin²" <never@give.one> wrote in message
news:41dca5ce$0$54815$ed2619ec@ptn-nntp-reader02.plus.net...
Hmmmm. I was almost sold on Wanadoo, as I noticed that Maplins do a starter
kit and at £17.99/2GB seems a good deal compared to what I get now. I am not
a heavy user, so I don't need to pay for useage I'm not going to use.

I shall have a look at PlusNet tomorrow.

Thanks for that,

Graham



Posted by Bales1983 (Lee Bales) on January 7th, 2005


Grey wrote:
Hi all,

I thought ( not 100% sure ) that wanadoo do NOT support incoming
migrations??? Anyone actually checked with wanadoo if they can move to
them, I was told ya have to cancel adsl on the line, then start again
new with wanadoo.

Lee

Posted by Peter M on January 7th, 2005


On 07 Jan 2005 00:08 in uk.telecom.broadband, Lee Bales wrote:

You might be better off with MetroNet then, depends what you need from a
service. Metronet doesn't offer e-mail as standard (but you can get POP
mail free at www.yahoo.co.uk - and for sending mail out too, or mail and
news for 9.99/year at <http://www.clara.net/btbroadband/>) and while you
can choose some package from Plus.Net (I use them myself at 500 kbps), I
think the "per MB" charging scheme from Metronet, with no unexpected fee
if you go over from 2 GB to 2.1 GB, may make more sense - a friend works
away quite a bit of the time, so many bills are 10+VAT for him. Peter M.




--
PlusNet <http://tinyurl.com/24ymz> - I recommend them and save some cash.

My other ISP : UK Free Software Network <http://www.ukfsn.org>
UKFSN passes all profits to Free Software projects in the UK.

Posted by Martin² on January 7th, 2005


Grey:
Unless you download music, videos or games you will find 1Gb is sufficient.
Two of us use daily it for several hours each, mostly sending and receiving
documents and doing research on the net,
only once in many months we exceeded 1Gb and then only by small margin.
Regards,
Martin





Posted by Martin² on January 7th, 2005


Peter M:
Possibly, but only for very low usage. I did the figures some time ago but,
IIRC, as soon as you hit 400Mb you will be better of with PlusNet.
Regards,
Martin



Posted by Peter M on January 7th, 2005


On 7 Jan 2005 in uk.telecom.broadband, "Martin²" wrote:

my fault for quoting the wrong person, and for 500 kbps, MetroNet would be
cheaper for up to 2 GB, while for 5.25 and over, MetroNet is cheaper than
Plus.Net on 1000 kbps, but Plus.Net is cheaper below 5 GB/month.

(I'm looking at MetroNet at 1000 kbps as a replacement for my PN link
because there is a block on business use - hence my other connection,
and before that, use of ISDN). Peter M.



--
PlusNet <http://tinyurl.com/24ymz> - I recommend them and save some cash.

My other ISP : UK Free Software Network <http://www.ukfsn.org>
UKFSN passes all profits to Free Software projects in the UK.


Similar Posts