I am thinking of going over to broadband for purely 'always on' and
'not tying up phone line' reasons. I was considering Tiscali but have
heard lots of people slagging them off in various newsgroups.

It seems that the main moans are as follows...

1) Hard to cancel contract

2) Some people seem to get very slow connection speeds (ie less than
dial up) but it seems that the reason behind this slow connection is
for heavy users where Tiscali deliberatley downgrade their connection?
(I am a light user so hope to avoid this issue!)

3) Tech support is very poor!

I just want to hear if anyone has any other good/bad experiences with
them or can recommend a sub £20 broadband account.

Thanks for your help

David Bevan

http://www.davidbevan.co.uk
http://www.websphereusergroup.org.uk

DO NOT go with Tiscali, they are the worst ISP I have ever used.

www.plusnet.co.uk is one of the best

otherwise, www.adslguide.com

--

Regards

Steven Burn
Ur I.T. Mate Group
www.it-mate.co.uk

Keeping it FREE!

Disclaimer:
I know I'm probably wrong, I just like taking part ;o)


David <junk1@davidbevan.co.uk> wrote in message
news:fb5d3f6d.0312031428.294ab0e1@posting.google.c om...

"David" <junk1@davidbevan.co.uk> wrote in message
news:fb5d3f6d.0312031428.294ab0e1@posting.google.c om...
Also Tiscali's billing systems are said to be very poor for many customers.

Depending on how light a user you are http://www.metronet.co.uk/adsl/paygo
may suit you - people who have this seem very happy.

Also, if you don't use P2P or binary newsgroups Plusnet offer a £18.99/month
account.

Slightly above £20 you have a much wider range of possible accounts from
other ISP's. (including Pipex. Bulldog, and Plusnet with P2P/binary
newsgroup access)

In addition, all of the above I have mentioned are 512K services and not
150K like Tiscali's.

Regards
Sunil

On 03 Dec 2003, David wrote

-snip-

I know Tiscali gets slagged off in here, but my neighbour 2 doors down
went on the 150K service a couple of weeks ago, and he is one seriously
happy puppy.

In fact, it's almost hard to stop him babbling about how the install
went perfectly smoothly -- the usual couple of settings to adjust in
the transferring from his Freeserve dial-up -- and that it's the first
time in years he's bought something which did precisely what it
promised to do.

--
Cheers,
Harvey

For e-mail, change harvey to whhvs.

"Steven Burn" <services@it-mate.co.uk> wrote in message
news:bqloja$2433i1$1@ID-213556.news.uni-berlin.de...
Erm - you mean http://www.adslguide.org.uk/ or http://www.adslguide.org/ no?

The .com web site is run by someone else and is nowhere as good..

Regards
Sunil

hehe woops.....yep, .org ;o)

--

Regards

Steven Burn
Ur I.T. Mate Group
www.it-mate.co.uk

Keeping it FREE!

Disclaimer:
I know I'm probably wrong, I just like taking part ;o)


Sunil Sood <news@soods.freeserve.co.uk> wrote in message
news:bqlovt$24iukc$1@ID-20959.news.uni-berlin.de...

In article <bqlosa$24aufr$1@id-20959.news.uni-berlin.de>,
"Sunil Sood" <news@soods.freeserve.co.uk> writes:
Was able to cancel my anytime contract earlier this year without
problems.

Depends on your definition of poor. It could be regarded as advantages
for them to take 11 months to bill you

Then again Plusnet have some idiots who don't understand "book me the
first available date for HH to ADSL and let me know what it is"

JAB.

--
Jonathan A. Buzzard Email: jonathan (at) buzzard.me.uk
Northumberland, United Kingdom. Tel: +44 1661-832195

bertram wrote:

You're confused. It's Tiscali that's a dead loss. You can get a true
512k service for £3 per month more. 272 is just half of what I get.
ADSLGuide is spot-on.

I asked recently if it would be possible to use this 150k service after
getting turned down for (512k) broadband, but I never got a direct answer.
If I got turned down for too much line loss, does that mean ANY digital
service (even one at the same speed as dial-up) is ruled out?

"David" <junk1@davidbevan.co.uk> wrote in message
news:fb5d3f6d.0312031428.294ab0e1@posting.google.c om...

bertram wrote:

The problem is caused by Tiscali. They supply the BT 512 service, but
they cripple it to give a 150k service - presumably by over-contention
or capping the pipes somehow. This is why the speeds are so variable,
and also why ADSLGuide can't recognise it. You've got a mini with square
wheels.

As mellow as a horse wrote:

Probably because the 150k service *is* the 512k service, but with extra
throttling on the speeds. It will be subject to the same limits that the
uncapped 512k service is.

Bat Guano wrote:
It's worse than that, Tiscali actually order 2 meg circuits (in my
experience anyway) & then screw them down to what ever level the end
user pays for. The one _BIG_ problem with that is that the line test
specs are a little tighter so the end users can get turned down for
their line being out of spec despite the fact they have actually
ordered a level of service which is available.

Bat Guano wrote:
Sorry it's the 2 meg service throttled down so you'd be even further
out of spec...

On Thu, 4 Dec 2003 12:31, "Kráftéé" wrote:

So what is it costing Tiscali for these, or do they cope because the
central pipe doesn't need to cope with thousands of 2 Mbps but just
thousands of 150k / 256k, so central pipe costs are still low enough.

"Peter Morgan - 0870 432 9631" <no.mail@lastname.org.uk> wrote in message
newsseusvs1j47fpe61ktp8rj7kfgbt45jf5q@news.clara .net...
I presume Tiscali provide 2MB DataStream lines as it costs the same as a
512K or 1MB DataStream line (£50 connection and £86.60 for the annual rental
ex vat) so they can ramp it up if the customer wants to upgrade.

It is a bit stupid though if for the 115K service they are "only" providing
2MB lines though as it means they will be losing out on all those who can
only get RADSL lines - it probably also leaves the consumer with the
impression their line can't support 115K, let alone 512K which under RADSL
it is likely that it could.

Regards
Sunil

Im with Tiscali BroadBand (512) and Im very happy with it Well recomend.

NW.

"Harvey Van Sickle" <harvey.news@ntlworld.com> wrote in message
news:Xns9446E7459B90Cwhhvans@194.168.222.40...

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Sunil Sood wrote:
Exactly (as happened yesterday)...