- Virgin broadband service even less reliable than NTL was?
- Posted by Zox on March 4th, 2007
Since Virgin took over NTL I seem to be getting even more disconnections,
are any other ex-NTL users finding this?
- Posted by Gonz on March 4th, 2007
"Zox" <sddgtfhkjtr@sefjtgcvhedff.com> wrote in message
news:54vva4F22m3fiU1@mid.individual.net...
Yes.
- Posted by Hugh Jampton on March 4th, 2007
On Sun, 4 Mar 2007 13:19:08 -0000, Zox wrote:
No problems here - same as before. Just wonder for how long :-(
Virgin seem to have increased the cost of my broadband without asking me
though. I've paid £24.99 pm for years - this month they've taken £25 !!!!
--
Regards,
Hugh Jampton
- Posted by Mark McIntyre on March 4th, 2007
On Sun, 4 Mar 2007 13:19:08 -0000, in uk.telecom.broadband , "Zox"
<sddgtfhkjtr@sefjtgcvhedff.com> wrote:
They didn't. Please read a newspaper. ntl took over Virgin Mobile.
No.
--
Mark McIntyre
- Posted by Alex Brown on March 4th, 2007
On Sun, 4 Mar 2007 13:19:08 -0000, "Zox"
<sddgtfhkjtr@sefjtgcvhedff.com> wrote:
If you want to drop me a line with some diagnostics and account
details, I'll see if I can get someone to look into your particular
issues.
Alex
--
Alex Brown
Senior Product Manager
Product Management, Virgin Media
- Posted by Cullen Skink on March 5th, 2007
"Zox" <sddgtfhkjtr@sefjtgcvhedff.com> wrote in message
news:54vva4F22m3fiU1@mid.individual.net...
No change here. Virgin didn't take over NTL btw.
- Posted by That Man! on March 5th, 2007
"Cullen Skink" <wanderer@SOMETHINGFISHYtalk21.com> wrote in message
news:UCUGh.7353$Yv5.4237@newsfe3-win.ntli.net...
Just changed to Virgin media myself, been OK so far, speeds up and down a
bit
this is due to ADSL max I believe.
At least Virgin customer services seem to answer the phone a lot quicker
than NTL did!
My only grips is, not all terms and conditions were explained at sign up,
I refer to the phone service, having to permanently route ALL CALLS via
Virgin not BT.
Brian (Huddersfield)
- Posted by Piers James on March 5th, 2007
If the phone thing causes you any problems, just predial 1280 to reroute
calls back through BT. I do this to ensure I comply with the BT Privacy T&Cs
and avoid being charged for CLID.
"That Man!" <That.man@virgin.net> wrote in message
news:iOYGh.47085$wP3.20365@newsfe7-gui.ntli.net...
- Posted by No Spam on March 6th, 2007
On Sun, 4 Mar 2007 20:14:07 +0000, Hugh Jampton <me@privacy.net>
wrote:
No problems here with disconnections.
However the 10 Mb speed is seldom seen.
They did say they were going to do this.
I told them I was moving to Sky Broadband and they reduced it to £10 a
month and increased the speed to 10 Mb from 4 Mb
- Posted by m on March 6th, 2007
Alex Brown wrote:
SERIOUS problems with capacity?
ADSLguide forums are discussing the leaked admission of this problem.
I look after someones installation off the London Walworth exchange and
it has been rediculous for the last 3 - 4 weeks.
When OK, he gets 4M but between about 1700 and 2400 this drops to 100k.
I know it's not his account as I connected using a relations
username/password (I didn't know that worked till I (unfortunately???)
signed up his niece and forgot to reset the username/password in the
router I supplied to her - and it worked)
E-mailing CS got no response at all.
Lets hope things improve or we are off!
Though lots of ISPs seem to be having capacity problems with the sudden
growth of downloading and streaming media, Virgin seem to be doing
nothing about it.
Goodness knows what Virgin will get like if they push their web based
channels soon!!
Mike
- Posted by Gonz on March 7th, 2007
"John Naismith" <jts@naismith.org.uk> wrote in message
news:kflqu25p29df0g6qpinsfhrjctdkr4r75o@4ax.com...
Users that have reported open/vandalised cabs, have bin known to query
why the cab is still open/vandalised up to 2 weeks after havin reported
it to them.
They don't seem to be very much interested.
- Posted by Gonz on March 7th, 2007
"m" <mycounts@tiscali.co.uk> wrote in message
news:45ED4D7D.9040702@tiscali.co.uk...
He'll never admit it.
They just sign up more customers, bring out a 20MB connection, then
throttle the bandwidth to counter-balance.
- Posted by Mark McIntyre on March 7th, 2007
On Wed, 7 Mar 2007 10:29:20 -0000, in uk.telecom.broadband , "Gonz" <T
o p @ S e c r e t . c o m> wrote:
Be sensible - I doubt he'd be in a position to. Any such statement
would have to be made in a formal press release, not by a line staff
member of any sort.
FUD.
I wonder how many people blame their ISP when they ought to be
thinking about the viability of a million people all downloading a
movie from the same site at once? Forget about your local pipe.
--
Mark McIntyre
- Posted by Gonz on March 7th, 2007
"Mark McIntyre" <markmcintyre@spamcop.net> wrote in message
news:jkbtu2t77a1bs34mjcremknpi87qa90juk@4ax.com...
I don't see why not.
He seems to be in a position to make every other statement on behalf of
NTL/Telewest/Virgin.
Whether they agree, we don't know, we can't see around him.
You can blame the ISP when they're over subscribin, and instead of makin
more capacity, just subscribe some more and everyone suffers as a
result.
- Posted by Mark McIntyre on March 7th, 2007
On Wed, 07 Mar 2007 15:43:46 +0000, in uk.telecom.broadband ,
clavox@btinternet.com wrote:
Unsurprising. Once a story had broken, any restrictions on staff would
probably get lifted.
As yourself this: if you were privy to unreleased or confidential
information and you told the general public, would you remain employed
very long?
That wasn't my question. Im aware that some fools think that their ISP
controls the entire internet and its the ISP's fault if they can't
download ripped TV shows at 1Gb/s from some twonk's amiga on a 56K
dialup line in Guatemala.
I get a fairly consistent 4Mb when downloading from the right sites.
So whats your point?
--
Mark McIntyre
- Posted by Mark McIntyre on March 7th, 2007
On Wed, 7 Mar 2007 16:04:34 -0000, in uk.telecom.broadband , "Gonz" <T
o p @ S e c r e t . c o m> wrote:
Apparently you don't work for anyone. I work for a bank. If I spoke
to the public about the internal workings of the bank without
permission, I'd be fired and I'd be lucky not to end up in court.
Don't be ludicrous.
Your implication being that Alex is somehow preventing you finding
something out. Utter bollocks. If you want to check something he says,
phone customer services.
/if/ they're oversubscribing.
Your g key is on the blink again.
--
Mark McIntyre
- Posted by Gonz on March 7th, 2007
"Mark McIntyre" <markmcintyre@spamcop.net> wrote in message
news:efjuu2hibupfrf3u3g6jb50fo8hmnua857@4ax.com...
You're sayin that, when asked, lie?
- Posted by Gonz on March 7th, 2007
"Mark McIntyre" <markmcintyre@spamcop.net> wrote in message
news
mjuu2dhm4ct7tnsbjcljar3jt73virtsb@4ax.com...
Is it that bank that likes to say yes?
Was that Tesco who said yes?
Or was it Telewest when asked if they're throttlin?
Sounds silly I know...
Is that what he says now?
Sshhhh!
Your space bar is jammin again, and you smell the same as you did last
week.
- Posted by Gonz on March 7th, 2007
<clavox@btinternet.com> wrote in message
news:mhluu25getcps54g10e1abkk5bkr69e2cp@4ax.com...
I don't think Mark's all there, myself.
- Posted by Alex Brown on March 8th, 2007
On Thu, 08 Mar 2007 00:24:14 +0000, clavox@btinternet.com wrote:
Hi Clavox (or is it Dexter, N.Dexter, M.Dexter or just Ron?),
Which is correct, we currently have no plans to do so and are not
doing so.
Nonsense.
Alex
--
Alex Brown
Senior Product Manager
Product Management, Virgin Media
