Is anyone else with Virgin Media annoyed by these offers.

The customers who are already paying each month have to pay £18 a month.
New customers can sign up to pay £10 for the first 12 months.

So I pay £90+ more a year than a new customer?

In article <12vdm9nhu4p59f@news.supernews.com>, none <""@Bramble.?>
writes
Ring them up and threaten to leave, I threatened to take my phone back
to BT and they knocked me £4 a month off.

Mike

--
Michael Swift We do not regard Englishmen as foreigners.
Kirkheaton We look on them only as rather mad Norwegians.
Yorkshire Halvard Lange

none used his keyboard to write :
Did you not get an acquisition offer during your first year?

none <""Bramble\"@(none)"> declared for all the world to hear...
It's a strategy to attract new customers.
--
Regards
Jon

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.20612cfa92dd93e598a80d@text.usenet.plus.n et
And piss off existing ones.

Ivor

Jono wrote:

I can understand a new customer offer where they get the first couple of
months at a new rate. Every company does this to attract new custom.
But to offer a whole 12 months (the entire contract) at nearly 50% less
than the customers you already have!

I will find out from BT how much it is to move my phone line back to
them from Telewest/Virgin Media. Even if it works out at the same price
overall to move to a new ADSL provider I will do it just because I am so
annoyed.

Ivor Jones wrote:
customers.

A deal offering the entire contract at a different price is not a
strategy it's just a entirely different deal.

none wrote:

If you have a moan they'll probably reduce your monthly fee to £10. I'm paying
half-price for their digital TV service for example.

Graham

"none" <""Bramble\"@(none)"> wrote in message
news:12vdm9nhu4p59f@news.supernews.com...

Hi,

If outside any contractual obligation periods on broadband, how about
"deciding" to stop taking the broadband service, and the next day deciding
to "start" taking broadband service?


Best wishes,



News Reader


P.s. Reading their terms and conditions of this promotion and their previous
interpretation of "new" customer when applied to a particular service (i.e.
a new customer to the service being one that currently does not have that
service) I would imagine this is completely fine and correct - if you may
require to convince, persuade (or more accurately inform), any necessary
members of staff, etc. I.e. again... they say clearly not available to
existing broadband customers - when you ceased broadband service you are no
longer an existing broadband customer... hello.!

On 14 Mar 2007, none wrote:

For a period in 2005 the offers from TalkTalk for voice customers were
changing pretty much every month. The offers were usually for a full
year, and each one was different, from memory. Maybe they were just
hoping that something in each month would appeal to some new groups
of customers, and existing customers would not notice. Some would
have loved to switch, I expect, but couldn't. It was probably very
annoying, if one had seen a deal including international calls which
seemed attractive, and signed up, when the next offered free off-peak
calls to UK (perhaps saving much more than for few international calls
each year) and it was impossible to switch. I went onto Talk 2+ (that
was meant to only be valid for 12 months, and presumed they would then
start charging me the 3.89/month, but they've not charged me anything
more than calls - last payment was for 5p but it has been as high as
36p in the last 6 months :-) Most of my calls are made on 1899, or
using BT (to get free Caller Display) but having an active account
means that friends and clients can call my number for free at any
time, which suits them and me...

Jon wrote:
Its not working, as its still way overpriced when compard to the sky's BB
offering.

sky max (16MB) - £10
sky mid (8 MB) - £5
sky min (4MB) - free

none wrote:

They're obviously trying to attract more custom big time..

I'm tempted I have to say since my curent ADSL isn't that great. Idnet reckon
it's congestion at the DSLAM (and I'm inclined to believe them) so changing ISPs
won't help unless they're an LLU provider. And how many of them are any good ?

So, what's ppl's experience of the former NTL's cable broadband ? I had it
myself for a while when it first came out and it was fine for a bit but then
degraded so I ended up on ADSL.

Graham

I'm on 2Mbps.
It has only fallen below that once in the six months I've been on, and that
was fixed immediately via their support ng.
No complaints whatever.

--
Jim S
Tyneside UK
http://www.jimscott.co.uk

XPUser wrote:
Sigh, once again somebody misses the point completely........the speeds
quoted are the max speeds for that product & many people can not get them,
what would have been more realistic is for the poster to post the download
quotas allocated for each service. For instance the £10 max product is
unlimited (with a shadowy FUP in there somewhere, think I've heard the
figure 250Gig but can't be sure) whilst the min product only has 2Gig. That
is why I continue paying for the max product although my connection speed is
below that of their mid band offering.

The one thing which was really missed (& by a mile) is that Virgin (i.e
cable) have complete control over their product and so have little excuse
for speed problems, whilst SKYs service levels are directly affected by the
length & quality of Openreachs LL

kraftee wrote:
Sigh, somebody else writes before they think

The point about quoted speeds and actual speeds has been made so many times
I didnt feel it was necessary to regurgitate it again. The point I was
making was Virgin are offering a 2MB service for £10pm. For the same price
sky can potentially offer you a 16MB service. I would have thought anybody
signing up to the max service would get speeds greater than 2MB Virgin are
offering. Thus more speed for their money.

The point about Virgin having complete control over their product, was not
missed by me...it is irrelevant to the point I was making (which was a
simple price/speed comparison between the two products). A point which was
far more important to my comparison than the "complete control" point you
made was the you MUST be a subscriber to the sky TV service. No TV service
no BB service.

XPUser wrote:

But how good is sky ?

Incidentally I just phoned up Virgin-NTL to enquire about the terms and
conditions on the broadband and the chap gave me 3 month's worth of free UK
telephone calls ! Along with the half-price TV I'm doing OK out of them right
now. I'll have to ask about the free second phone line next !

Graham

Jim S wrote:

No congestion or contention issues ? Responsiveness OK ?

I'll have to check it out at my friend's house. If it's OK, for £10 I can't see
any reason not to do it.

Graham

On Thu, 15 Mar 2007 14:15:54 +0000, Eeyore wrote:

Cannot help much on those as I am a sole user and don't do online gaming.
--
Jim S
Tyneside UK
http://www.jimscott.co.uk

XPUser wrote:
Nope I replied to what you wrote, not what you were thinking you wrote there
is a difference, which you have attempted to correct with your reply (read
both of your postings very carefully & you should see what I mean, if not
ask someone else to read it & see what they make of it). If you are trying
to make a point you can not expect all your readers to know anything so can
not take anything for granted.
Make that SKY can offer you a service,potientially up to 16Mb synch speed (a
big difference between MB & Mb & do notice the slight difference in wording)

Actually I do know some users who have signed up for the SKY MAX service who
are getting less than a 2Mb connection, but it is stable & they can use it
as much as they want so don't mind paying for the MAX product as they know
their usage could go over the cap on the lesser service. I'm on 5Mb (it was
slightly higher until Marconi had their hands on my circuit whilst changing
a pole) but want the full usage, no cap, so I haven't converted to their MID
package.

Whilst to get the full Virgin Package you have to be on the Virgin
network......so point being???

Oh & by the way I'm no a Virgin appologist (if the truth be known anything
but) but if you can't make yourself clear, why make your comments at all.
You missed the point that many Virgin users are not even getting the speeds
which they are paying for, hence my original posting.

So pull that neck in & think before trying to get agravated & annoyed, if I
didn't read what you meant into what you actually posted how many others
didn't?

Eeyore wrote:
Actually Graham, if you don't take into consideration the fact that there
are no news groups & the email service is (s)hit & miss (both problems I
easily solved cheaply, free news & £11.50 per year for a hosting which I'm
even going to make 25% usage out of, but it gives me room to grow & expand )
it can be suprisingly good. The router is normally stable (after you turn
off UPNP) & I don't have any DNS errors or time outs it just keeps going,
one minor outage since Sept 2006 & that's it.