- Virgin Media LOONIES ! What planet are they living on ?
- Posted by Woody on April 26th, 2008
"Carl Waring" <email@carlDASHwaring.co.uk> wrote in message
news:QqhQj.124389$qj3.28151@newsfe20.ams2...
It's actually a well known fact that the organisation receiving most
complainst of any in the UK is good old British Gas - not even VM can
get <that> bad!
--
Woody
harrogate three at ntlworld dot com
- Posted by Old Codger on April 26th, 2008
On Sat, 26 Apr 2008 07:11:05 GMT, "Woody" <woody@spamblock.com> wrote:
True, but that's only because the VM complainers cannot get online to
post the complaints! Maybe that's the answer? Virgin Internet is fine
they are just throttling complaints, which means 90% of their
business! And there we were blaming infrastructure!
- Posted by Carl Waring on April 26th, 2008
Old Codger wrote:
Where are these 'millions' of people though? They're certainly not in this
newsgroup; or any of the VM-only ones.
Again, please cite a credible source for your claims.
--
Carl Waring
DigiGuide:
Full: http://getdigiguide.com/?p=1&r=1495
Freeview (free): http://getdigiguide.com/?p=4&r=1495
Web-based: http://getdigiguide.com/?p=3&r=1495
- Posted by MeGgAhUrTz on April 26th, 2008
<mymail@hotmail.co.uk> wrote in message
news:sjf614h5gjj2sgv91ecpsi8rq4r1rgtbbn@4ax.com...
Simple!!
Staff loyalty......
- Posted by kraftee on April 26th, 2008
Old Codger wrote:
Why pick on Branson, he sold the usage of the name Virgin
but doesn't have anything to do with the running of the
Virgin Media group. It's the same old NTL/Telewest bosses
you should be mad at (& rightfully so in my biased
opinion)...
- Posted by kraftee on April 26th, 2008
MeGgAhUrTz wrote:
And if he does leave he'll still get the bills from Virgin
arriving on his doorstep (speaking from personal
experience).
- Posted by Mark McIntyre on April 27th, 2008
Old Codger wrote:
Millions ?????? ROFL.
Which millions would those be? Gonz and his sockpuppets? Charles, Chris
H, ChrisU, SteveH, kabar? Or the other monotonously whingey regulars in
the support groups?
Be serious. The support groups contain 95% postings from the same
regulars, either whining about how bad things are (so why don't they
move hm?) or claiming everything is utterly perfect. About one post in
ten is an actual real customer, and .
Irrelevant since /my/ personal experience (the reverse of yours) nets
with it.
You /do/ realise that ntl bought Virgin Mobile /from/ Branson?
- Posted by Woody on April 27th, 2008
"kraftee" <Kraftee@b&e-cottee.me.uk> wrote in message
news:-eednWi0YdoJPI7VnZ2dneKdnZydnZ2d@bt.com...
Insider info tells me that most of the old NTL bosses have gone and been
replaced by Telewest.
?
--
Woody
harrogate three at ntlworld dot com
- Posted by Old Codger on April 27th, 2008
On Sat, 26 Apr 2008 22:41:46 +0100, "kraftee"
<Kraftee@b&e-cottee.me.uk> wrote:
Branson sold the sinking ship. Like the rat he is he scarpered when
the going got tough and left his loyal fleet to the rats that were
left ie NTL tossers.
- Posted by Old Codger on April 27th, 2008
On Sun, 27 Apr 2008 01:03:55 +0100, Mark McIntyre
<markmcintyre@spamcop.net> wrote:
www, press, consumer groups. Wake up and see the wood.
Not before he milked it at the customers expense.
- Posted by Old Codger on April 27th, 2008
On Sun, 27 Apr 2008 06:43:00 GMT, "Woody" <woody@spamblock.com> wrote:
The blind leading the blind. Telewest/Virgin/NTL three of the worst
companies in the history of telecom's and still they find mugs willing
to line the fat cat pockets!
- Posted by Mark McIntyre on April 27th, 2008
Old Codger wrote:
Indeed I do read the press, www and support groups, and take note of
consumer groups. There still is no evidence for MILLIONS of customers
complaining. Dozens, yes. A few hardcore serial whiners, yes.
Suggest you move from hyperbole-land.
Possibly, that that has nothing to do with broadband does it?
I'm starting to echo the NTNOCN sketch already.
- Posted by Carl Waring on April 27th, 2008
mymail@hotmail.co.uk wrote:
I haven't made any claims that require backing-up. VM are one, if not /the/
largest UK consumer ISP with 3m (or thereabouts) broadband customers.
If I make a claim as fact, I /always/ back it up.
--
Carl Waring
DigiGuide:
Full: http://getdigiguide.com/?p=1&r=1495
Freeview (free): http://getdigiguide.com/?p=4&r=1495
Web-based: http://getdigiguide.com/?p=3&r=1495
- Posted by Gonz on April 28th, 2008
"Mark McIntyre" <markmcintyre@spamcop.net> wrote in message
news:LpPQj.34405$ts1.27687@en-nntp-03.am2.easynews.com...
I don't know any of those sockpuppets?
I've got sockpuppets that I didn't know I had!
- Posted by Gizmo. on May 6th, 2008
"Woody" <woody@spamblock.com> wrote in message
news:UfVQj.112998$5i5.109381@newsfe6-gui.ntli.net...
Other way round.
Most of the Telewest senior management were binned
- Posted by Gizmo. on May 6th, 2008
"kraftee" <Kraftee@b&e-cottee.me.uk> wrote in message
news:-eednWi0YdoJPI7VnZ2dneKdnZydnZ2d@bt.com...
Without wishing to sound to pedantic ...
The Virgin brand (including the name) is leased for £8m a year plus 0.25% of
turnover.
The contract is for 35 years, although I'm led to believe that the bearded
one has a get out clause on a 1 year notice.
- Posted by Gizmo. on May 6th, 2008
<mymail@hotmail.co.uk> wrote in message
news:sjf614h5gjj2sgv91ecpsi8rq4r1rgtbbn@4ax.com...
Doesn't stop you from giving them money every month.
I guess they can't be that bad after all.
- Posted by jdr.smith@virgin.net on May 7th, 2008
How about this : http://www.dslzoneuk.net/isp_ratings.php
Jim.
- Posted by Mark McIntyre on May 7th, 2008
jdr.smith@virgin.net wrote:
All that shows is that the big ISPs have low levels of customer service
satisfaction reported from the 1200 people who were sufficiently
motivated either by pleasure or anger to bother commenting on their ISP
on that site.
It doesn't tell you a thing about whether people are leaving a given
ISP. It doesn't tell you what the other 2.99M customers think.
Note that I'm not defending any particular ISP, merely pointing out that
self-select surveys on websites are not a useful measure of anything much.
