Tech Support > Computer Hardware > Laptops/Notebooks > Dell Laptop LCD Failure in WIndows
Dell Laptop LCD Failure in WIndows
Posted by xaviero@gmail.com on April 24th, 2006


The other days I left my laptop on for a couple hours (3-4) and when I
returned and moved the mouse so it would exit the "screen sleep" state
if flickered and the lcd screen was visible for a second or two then it
went very dim. (enough to see slight shadows but not enough to
distinguish what is on the screen).

The laptop still functions ok, because I connected it to an external
monitor and I can use it with out any issues.

Also, when booting up I can see the DELL startup screen, the LCD dims
when windows takes over.

With the external monitor I was able to go into the device manager, no
errors when shown.

Any suggestions?? Thanks!

Posted by Bob I on April 24th, 2006


Sounds like backlight failure. That is a usually a vendor repair issue.

xaviero@gmail.com wrote:

Posted by Bob I on April 24th, 2006


Sounds like backlight failure. That is a usually a vendor repair issue.

xaviero@gmail.com wrote:

Posted by Dave on April 25th, 2006


"Bob I" <birelan@yahoo.com> wrote in message
news:%23vVFHj%23ZGHA.4292@TK2MSFTNGP04.phx.gbl...
the inverter. Check lcdpart.com for parts.
Dave



Posted by Dave on April 25th, 2006


"Bob I" <birelan@yahoo.com> wrote in message
news:%23vVFHj%23ZGHA.4292@TK2MSFTNGP04.phx.gbl...
the inverter. Check lcdpart.com for parts.
Dave



Posted by xfile on April 25th, 2006


Hi,

Just in case for breaking your warranty, I'd recommend you to contact Dell
support and/or check their forum before doing repair.

<xaviero@gmail.com>
???????:1145913800.989022.227650@e56g2000cwe.googl egroups.com...


Posted by xfile on April 25th, 2006


Hi,

Just in case for breaking your warranty, I'd recommend you to contact Dell
support and/or check their forum before doing repair.

<xaviero@gmail.com>
???????:1145913800.989022.227650@e56g2000cwe.googl egroups.com...


Posted by Kerry Brown on April 25th, 2006


I also think it's probably a backlight issue but just in case it's not:

Some laptops have an option to switch between the lcd screen and an external
screen. Usually you have to press a combination of keys or do something in
the display properties. On my Toshiba you press Fn+F5 to toggle between
either or both screens. The fact that you can see the Dell startup screen
means it may be a Windows problem. Is the Dell startup screen at normal
brightness?

--
Kerry
MS-MVP Windows - Shell/User

<xaviero@gmail.com> wrote in message
news:1145913800.989022.227650@e56g2000cwe.googlegr oups.com...


Posted by Kerry Brown on April 25th, 2006


I also think it's probably a backlight issue but just in case it's not:

Some laptops have an option to switch between the lcd screen and an external
screen. Usually you have to press a combination of keys or do something in
the display properties. On my Toshiba you press Fn+F5 to toggle between
either or both screens. The fact that you can see the Dell startup screen
means it may be a Windows problem. Is the Dell startup screen at normal
brightness?

--
Kerry
MS-MVP Windows - Shell/User

<xaviero@gmail.com> wrote in message
news:1145913800.989022.227650@e56g2000cwe.googlegr oups.com...


Posted by JANA on April 25th, 2006


The backlights and inverter are most likely failing. This can be serviced by
DELL.

--

JANA
_____


<xaviero@gmail.com> wrote in message
news:1145913800.989022.227650@e56g2000cwe.googlegr oups.com...
The other days I left my laptop on for a couple hours (3-4) and when I
returned and moved the mouse so it would exit the "screen sleep" state
if flickered and the lcd screen was visible for a second or two then it
went very dim. (enough to see slight shadows but not enough to
distinguish what is on the screen).

The laptop still functions ok, because I connected it to an external
monitor and I can use it with out any issues.

Also, when booting up I can see the DELL startup screen, the LCD dims
when windows takes over.

With the external monitor I was able to go into the device manager, no
errors when shown.

Any suggestions?? Thanks!


Posted by JANA on April 25th, 2006


The backlights and inverter are most likely failing. This can be serviced by
DELL.

--

JANA
_____


<xaviero@gmail.com> wrote in message
news:1145913800.989022.227650@e56g2000cwe.googlegr oups.com...
The other days I left my laptop on for a couple hours (3-4) and when I
returned and moved the mouse so it would exit the "screen sleep" state
if flickered and the lcd screen was visible for a second or two then it
went very dim. (enough to see slight shadows but not enough to
distinguish what is on the screen).

The laptop still functions ok, because I connected it to an external
monitor and I can use it with out any issues.

Also, when booting up I can see the DELL startup screen, the LCD dims
when windows takes over.

With the external monitor I was able to go into the device manager, no
errors when shown.

Any suggestions?? Thanks!


Posted by xaviero@gmail.com on April 25th, 2006


Thanks for your comments. I have another laptop, maybe a year old, that
has issues with the power cord connection so I try to swap out the
backlights, any warnings???

Thanks again.....

Posted by xaviero@gmail.com on April 25th, 2006


Thanks for your comments. I have another laptop, maybe a year old, that
has issues with the power cord connection so I try to swap out the
backlights, any warnings???

Thanks again.....

Posted by Michael Kennedy on April 26th, 2006


Yeah.. Don't ruin your warrenty.. If it is less than a year old I'm sure
that it is still under warrenty. On top of that I bet that they don't have
the same or even similar inverter. I bet you could find someone to fix that
power cord issue fairly cheap or sell it on ebay for good money since there
are no major issues with it.

- Mike



Posted by Michael Kennedy on April 26th, 2006


Yeah.. Don't ruin your warrenty.. If it is less than a year old I'm sure
that it is still under warrenty. On top of that I bet that they don't have
the same or even similar inverter. I bet you could find someone to fix that
power cord issue fairly cheap or sell it on ebay for good money since there
are no major issues with it.

- Mike



Posted by Gary on April 26th, 2006


If you can see the dell logo and boot info on the screen at boot up, the lcd
should be okay. you can try to boot off a floppy and see if the lcd stays
on for 10-15 minutes at the DOS prompt. If it does the lcd should be fine.
you can try deleting the monitor from the device manager in windows, it will
find the display again and reload the driver on the next boot. If it's a
driver issue, you'll need to totally remove the driver and reload it.

<xaviero@gmail.com> wrote in message
news:1145913800.989022.227650@e56g2000cwe.googlegr oups.com...


Posted by Gary on April 26th, 2006


If you can see the dell logo and boot info on the screen at boot up, the lcd
should be okay. you can try to boot off a floppy and see if the lcd stays
on for 10-15 minutes at the DOS prompt. If it does the lcd should be fine.
you can try deleting the monitor from the device manager in windows, it will
find the display again and reload the driver on the next boot. If it's a
driver issue, you'll need to totally remove the driver and reload it.

<xaviero@gmail.com> wrote in message
news:1145913800.989022.227650@e56g2000cwe.googlegr oups.com...


Posted by Michael Kennedy on April 27th, 2006


If you are using windows XP
Try hitting F8 at bootup and select VGA mode or Safe mode.

If you can get a picture delete your graphics card driver from device
manager along with your display.

- Mike

"Gary" <garywilliamson@comcast.net> wrote in message
news:fNWdnfkke-kjRdLZRVn-tg@comcast.com...


Posted by Michael Kennedy on April 27th, 2006


If you are using windows XP
Try hitting F8 at bootup and select VGA mode or Safe mode.

If you can get a picture delete your graphics card driver from device
manager along with your display.

- Mike

"Gary" <garywilliamson@comcast.net> wrote in message
news:fNWdnfkke-kjRdLZRVn-tg@comcast.com...


Posted by Lionel on April 30th, 2006


On Mon, 24 Apr 2006 21:00:17 -0700, "Kerry Brown"
<kerry@kdbNOSPAMsys-tems.c*a*m> opined:

On the same topic, laptops usually have a tiny switch (push button or
microswitch) that disables the LCD panle when the lid is closed.
Sometimes these go faulty & prevent the LCD from lighting up.
They'll typically be around the lid hinge, top edge of the base unit,
or on one of the latches.
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