Hi there... sometimes when I try tying out on my keyboard, the I, w and am
sure some others wont work..

I have the admin / primary password on.. so when the so when the computer
boots on it asks for the password.. I cant do anything else with my
notebook until the password is inputted.. however my password contains I .

I did a stupid thing and thought the I button was lodged down so all I had
to do was spring it back up.. now I've broken the plastic support holding
the key..

The computer was bought second hand... do I have any chance at all in giving
dell a phone and getting this sorted?

TIA