I recently had my hard disk crash on my laptop, I took my laptop to my
local PC doctor but unfortunately he couldn't salvage any information
so I lost the lot, s/w and data (apart from a data back up from a
month ago). Since I got my machine back it has been running really
slowly and occasionally the screen "sticks" for 10 - 15 seconds at
time when running graphics. On looking at the configuration I notice
that the memory is now only 256Mb, before the new hard disk was fitted
it was 512Mb, does anyone know what might have happened here, how can
I check that I really only do have 256MB now? Is this something that
my PC man has done incorrectly?

I lost my valid copy of MS Office 2003 so I now only have Office 2000
minus Powerpoint and Projects. The one issue that I now have is trying
to remember how to use Outlook to access my Hotmail and BT Internet
mail accounts (receive and send) exactly as i was using it before, can
anyone point me in the right direction for assistance in setting this,
the info that I have found on searching the internet has not proved
useful.

Is it possible to salvage anything on my old hard disk, specifically
my 2 years worth of e-mails (and folders), are there companies that
can do this?

I am in the UK.

I'd go to whomever "replaced" the disk drive and request your memory be
returned. Hopefully, you have some proof of purchase in case they give
you an argument. Better would be some printed documentation of your
system configuration before the HD crash.

Phil Sherman


john_9999 wrote:

The only real explanation for your memory loss is that memory was
removed (physically removed) and not reinstalled.

Can anything be salvaged? Maybe, but it's impossible to say without
having physical access to the hard drive. Maybe, maybe not. If you
want to send me the drive, I'll look at it and tell you. I will send
you the drive and any files off it that I can recover if you pay the
shipping & media cost. I'm in the USA.

[Yes, there are professional data services that could POSSIBLY recover
more than I or any other individual technician could, but the cost would
typically be over $1,000 (US) and there are no guarantees that even they
could recover anything).]

You will have to configure outlook to access the servers of your ISP. I
can't tell you how to do that without a LOT more information about your
E-Mail servers.



john_9999 wrote:

On Apr 6, 9:29 am, "john_9999" <hes...@hotmail.com> wrote:
Look if there are files that could be recovered in your HD
Try these
http://www.recovermyfiles.com/?file=...iles-Setup.exe

On Apr 7, 2:23 am, "Roy" <royba...@gmail.com> wrote:
Roy,
Thanks for this, one question though.....how do I access my hard disk,
I cannot boot from it?