Tech Support > Computer Hardware > Laptops/Notebooks > New Sony VAIO Laptop, wireless will not connect!
New Sony VAIO Laptop, wireless will not connect!
Posted by Pete D on April 25th, 2005


Bought my daughter a new laptop, a Sony VGN-B55G VAIO. Ethernet connects to
my ADSL router but wireless will connect but not get a network address
(static does not work either), other PC's connect using Netcomm USB wireless
adapters but the Netcomm adapters will not work in the Sony laptop.

Any ideas?

Thanks.

Pete


Posted by Notan on April 25th, 2005


Pete D wrote:
What OS? Is your firewall enabled?

Notan

Posted by Pete D on April 25th, 2005



"Notan" <notan@ddress.com> wrote in message
news:426C3C7C.F2121A52@ddress.com...
XP, disable all security on laptop and router wireless connection, the
laptop can "see" the wireless access point and gets stuck acquiring "network
address", basicly it never gets an IP address and it looks like it is a
problem with the laptop although the laptop will connect over ethernet
perfectly.



Posted by Andrew on April 25th, 2005


Pete D <no@email.com> wrote:
: Bought my daughter a new laptop, a Sony VGN-B55G VAIO. Ethernet connects to
: my ADSL router but wireless will connect but not get a network address
: (static does not work either), other PC's connect using Netcomm USB wireless
: adapters but the Netcomm adapters will not work in the Sony laptop.

Are you sure your router does not have MAC Address Filtering (where
you must choose which computers to allow on the wireless network)
turned on? What about WEP or WPA encryption? Or is your wireless
network completely open?

When the Sony has connected to the wireless network (but without an
address), do this:

Start -> Run
type "cmd" and Enter key

You're in a command window.

in the command window, type "ipconfig" and type the Enter key.

No IP address?

What type of router is it? 802.11b or 802.11g? The laptop is most
likely g but that should be compatible with b.

Besides a software enable, is there a toggle switch or button on the
Sony somewhere to turn on the wireless card? Are you sure it's on?

Have you tried taking the laptop to a place like Starbucks that has
WiFi and see if you can connect? Starbucks isn't free WiFi but you
can at least get a signup screen for free and if that works, you know
the laptop wireless is at least working.

Andrew
--
----> Portland, Oregon, USA <----
************************************************** *****************
----> http://www.bizave.com <---- Photo Albums and Portland Info
----> To Email me remove "MYSHOES" from email address
************************************************** *****************

Posted by Pete D on April 25th, 2005



"Andrew" <usenetMYSHOES@bizaveMYSHOES.com> wrote in message
news:caczcasdaxczcasd90303622811@bizaveMYSHOES.com ...
Ethernet works perfectly.

MAC address filtering is disabled

802.11b IP address not needed as I am running a DHCP server on the router,
even when I put in a static address on the laptop it still comes up with
"limited or no connectivity".

Other PC's login to the router just fine using Netgear USB wireless adapters
just fine, with security or without. .



Posted by Andrew on April 25th, 2005


Pete D <no@email.com> wrote:
: 802.11b IP address not needed as I am running a DHCP server on the router,
: even when I put in a static address on the laptop it still comes up with
: "limited or no connectivity".

If your router has DHCP setup, then you most definitely should have
the wireless card TCP/IP configured to "get IP address automatically"
and DNS should be set the same way.

When you do that, then you do an "ipconfig" in a command window, what
do you get?

Note: try this:

ipconfig /release
ipconfig /renew

then see what IP address you get. (The "renew" command asks the DHCP
server on your router for a new IP address.)

: Other PC's login to the router just fine using Netgear USB wireless adapters
: just fine, with security or without. .

So does that mean the router security is now "off"? That would be a
good place to start until you get the Sony working at all.

Andrew
--
----> Portland, Oregon, USA <----
************************************************** *****************
----> http://www.bizave.com <---- Photo Albums and Portland Info
----> To Email me remove "MYSHOES" from email address
************************************************** *****************

Posted by Quaoar on April 25th, 2005


Pete D wrote:
Make sure that the checkbox "Let Windows Manage this Connection" is
checked; the setting 802.11x Authentication is unchecked. In
Administrative Tools/Services, Wireless Zero Configuration service is
set to Automatic start and is running.

Q



Posted by Pete D on April 25th, 2005



"Andrew" <usenetMYSHOES@bizaveMYSHOES.com> wrote in message
news:caxczcasduhj80844222811@bizaveMYSHOES.com...
Yes well thats exactly where I am, secuity off and it does not connect, I
can "see" someone elses unsecured home wireless network but cannot connect
to that either.



Posted by Pete D on April 25th, 2005



"Andrew" <usenetMYSHOES@bizaveMYSHOES.com> wrote in message
news:caxczcasduhj80844222811@bizaveMYSHOES.com...

The laptop came pre-installed with XP SP2, I think I will re-install SP2 by
itself to see what happened, there was some wireless updates that may not
have slipstreamed onto the Sony XP install properly.



Posted by Notan on April 25th, 2005


Pete D wrote:
Are all your SSIDs the same?

Notan

Posted by Pete D on April 25th, 2005



Just the way it is, that is why this is so frustrating.



Posted by Pete D on April 25th, 2005



"Notan" <notan@ddress.com> wrote in message
news:426C77F5.D8FFC7B@ddress.com...
Why would you want them that way?



Posted by Andrew on April 25th, 2005


Pete D <no@email.com> wrote:
: Yes well thats exactly where I am, secuity off and it does not connect, I
: can "see" someone elses unsecured home wireless network but cannot connect
: to that either.

Yes well I have tried asking you some specific questions and you have
not tried to answer them directly, so I have given up trying to help
you. Best of luck!

Andrew
--
----> Portland, Oregon, USA <----
************************************************** *****************
----> http://www.bizave.com <---- Photo Albums and Portland Info
----> To Email me remove "MYSHOES" from email address
************************************************** *****************

Posted by Notan on April 25th, 2005


Pete D wrote:
It's the Service Set Identifier... The wireless equivalent of
Workgroups on a network.

http://www.webopedia.com/TERM/S/SSID.html

Notan

http://compnetworking.about.com/cs/w...bldef_ssid.htm

Posted by Pete D on April 25th, 2005



"Andrew" <usenetMYSHOES@bizaveMYSHOES.com> wrote in message
news:caxcddaxcaxc2684422811@bizaveMYSHOES.com...
Thanks Andrew but I have not had a chance to check them yet. I have answered
the questions that I could. Bye.



Posted by Pete D on April 25th, 2005




Okay but it gets the name when it sees the network.



Posted by Notan on April 25th, 2005


Pete D wrote:
Are you saying that it's picked up automatically?

If so, then that's not the problem.

Notan

Posted by Pete D on April 25th, 2005




Sorry I was thinking of something else but yes they are the same.




Posted by Notan on April 25th, 2005


Pete D wrote:
I'll have to sleep on this. (It's past my bedtime!)

In the meantime, have a look at:

http://compnetworking.about.com/cs/w...bldef_wlan.htm

It's got some pretty good info.

Notan

Posted by Pete D on April 25th, 2005



"Notan" <notan@ddress.com> wrote in message
news:426C7E5D.EA9C00B3@ddress.com...
I have done a re-install on SP2 and now if I put in a static IP address it
"connects" but still can't get data flowing and I can't ping the laptop from
another PC.




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