Tech Support > Computer Hardware > Laptops/Notebooks > Problems with VPN from Hotel Rooms
Problems with VPN from Hotel Rooms
Posted by Pete Tobin on April 9th, 2004


Hi,

I connect to our office network using a Cisco VPN. Normally I have no
problems connecting from hotel rooms using their broadband link but
occasionally and seemingly randomly it doesn't work and the connection
times out. For instance the hotel I am staying in at the moment
normally works fine but this week it doesn't. I'm a beginner to all
of this and I wonder if there are some obviousl things I can check on
my PC (for instance could be it be the IP address it is obtaining).

Thanks in advance.

Pete

Posted by Richard Johnson on April 10th, 2004



"Pete Tobin" <petet45@hotmail.com> wrote in message
news:90b59a66.0404090429.3e4ea721@posting.google.c om...

First I would call your work's tech support. The VPN server could be down
or having a problem. Once it is verified that it is working, and I mean
verified with an outside VPN connection made via another ISP, then you need
to talk to the tech support people that are the providers of the network
connection at your hotel.

Rich