Tech Support > Computer Hardware > Laptops/Notebooks > Reinstalled Windows XP, can't access files
Reinstalled Windows XP, can't access files
Posted by WiccaIrish on October 20th, 2003


My friend had to reinstall Windows XP Home and now he cannot find and access
his files that he had. He went to the documents folder and they are not there.
However, his computer is showing that 8GBs are taken up.

How can he access these files? I'm thinking they are located on another
partition....?

The reason he had to reinstall was because Windows would not boot and the error
message was over a corruption of a configuration file, pci.sys. Because he had
a USB floppy drive, a Win 98 boot disk nor downloading a replacement file would
not work. Tried restoring the registry but got a blue screen error, and then
again when doing a chkdsk /r. Couldn't get to safe mode. So I suggested a
reinstall. : \


The laptop is a Sager, 738MB DDR SDRAM, 2Ghz P4, 30GB hard drive, external USB
floppy drive.


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