I have changed the settings of my Toshiba laptop such that if I close
the lid, i goes to "standby" mode. Unfortunately, whenever I closed
the lid and opened it again, I would get an alert box "Resume Failed:
Press any key to continue". Once I pressed the key, the system would
reboot and all webpages/documents that were open when I closed the lid
were lost.
Common reasons that can cause this but which didn't help me at all
(eg. backup battery may not be charged or backup battery may be dead
etc). Finally I found a weird entry in the event log- "The mrtRate
service failed to start due to the following error: The system cannot
find the file specified."
To cut the story short, here is what I did. It seems to have solved
the problem-
(a) Open Quicken. Go to Edit --> Preferences --> Customize Online
Updates. Now press SHIFT-ALT-4. It will pop up a box which asks you
for permission to disallow background updates. Click "Yes"
(b) Go to "My Computer". Right click and choose properties. Go to
HARDWARE tab and click on "Device Manager" button. Now choose "Show
hidden devices" under "View" menu. Under "Non-Plug and Play Drivers",
look for "mrtRate". Right click and click on "properties". Go to
"Driver" tab. Under Current status, click "Stop" button if the button
is not greyed out. Under "Startup", choose disabled. Click Ok. Close
all windows and restart the machine
This seems to be working for me, at least based on little bit of
testing I have done.
