Tech Support > Computer Hardware > Laptops/Notebooks > Thinkpad A31 with Win2K SP4 hangs FREQUENTLY
Thinkpad A31 with Win2K SP4 hangs FREQUENTLY
Posted by seanr on December 21st, 2004


I have an IBM Thinkpad A31 laptop with Win2K Pro SP4 (including all
security updates and latest drivers) which hangs VERY frequently.
Sometimes it will only run for a minute or so before it freezes. It
doesn't even produce a blue screen like Win2K usually does, it just
locks solid. I've never even seen Win2K do this before. It seems
totally random, not tied to any specific program or activity. I heard
reports about problems with the trackpoint, so I disabled that in the
bios, but it made no difference. I also use the restore last known
good configuration option in the boot menu for Win2K, but that didn't
help either. Setting my video hardware accelleration down to the
next-to-lowest setting also didn't work. Anyone know what the heck
might be going on here? The laptop is basically useless at this point.
Why the hell isn't Win2K at least giving me an error message? Nothing
shows up in the event log, so I have no idea how to figure this out.
Any help anyone can offer would be GREATLY appreciated.

Posted by Sean Robertson on December 21st, 2004


BTW, it also freezes in safe mode. What the heck could still be running
that would lock it up even in safe mode???


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Posted by Geoffw on December 21st, 2004


memory failing
possibly HD failing
power problems

sounds hardware related to me


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Posted by seanr on December 21st, 2004


BTW, it even froze while in safe mode. Safe mode shuts down damn near
everything - what could possibly have still been enabled that could
cause it to completely freeze?



seanr wrote:

Posted by JHEM on December 21st, 2004


seanr <webolutionary@webolutionary.com> wrote:
Fan! It might be overheating.

--
Regards,

James

Checkout the NEW Thinkpad Forums: http://forum.thinkpads.com




Posted by Sean Robertson on December 21st, 2004


How can I tell for sure if that's what it is?



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Posted by aejackson@comcast.net on December 22nd, 2004


You seem to have an interrupt problem....try setting the interrupts in
your BIOS manually to 5,6,7,10,11, 14 respectfully....sometimes laptops
with the Plug-n-Pray not too friendly. hope this works.

Posted by Geoffw on December 22nd, 2004


for the fan look and listen, is it on all the time, is it
clean

memory you could try memtest86 (google is your friend)

Is you hard drive making funny noises ? does it always
appear to be working, do a scan disk to make sure it is not
failing (can be done from dos and boot disk)


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Posted by seanr on December 22nd, 2004


Which ones are which? Mine are not all listed on one screen like they
are in some BIOS versions. All of the PCI ones are, but the paralel
port is seperate.

Posted by seanr on December 27th, 2004


I can officially rule out the HD. It was bad (bad sectors), but I've
replaced it and it's still freezing. The memory tested fine in PC
Doctor. It only freezes when it's actually in Windows, though. It has
gotten through Windows setup several times just fine and even stayed
fine with windows running for several hours but not being used. It
only froze when I started using it (in this case, plugged it into the
network and went to change my network settings).

Posted by Paul Rubin on December 27th, 2004


"seanr" <webolutionary@webolutionary.com> writes:
Try memtest86 (www.memtest86.com). It's a free program, a bit of a
pain to run since you have to write it onto bootable media and then
boot it instead of an OS. But it exercises the memory harder than
an OS application can.

Posted by Sean Robertson on January 3rd, 2005


I installed Linux on the same mashine with no problems whatsoever. It runs
flawlessly. Only windows freezes. The distro of linux I got includes a
memory testing app (via a boot choice in GRUB) which I ran and it found no
errors.

Why the hell would WinXP not tell me what the heck the problem was? Damn
Bill Gates!




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Posted by Syed Abdullah on February 8th, 2005


Try and uninstall some useless programs e.g free trial programs or adware!
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Posted by eM eL on February 8th, 2005


There are some known issues with various programs and the A31 BIOS which will
sometimes simply freeze the machine. For instance the computer will freeze, if you
double click often enough on a song name in Windows Media Player 9 (and to a certain
extend 10.)

OTOH there may be a subtle hardware issues (cracked motherboard, RAM, etc), artifacts
of a liquid spill or something may have gotten lose inside the machine. If this is
no the case (get it checked) make sure that your laptop is virus, ad-ware and malware
free (do a full scan), update the BIOS and all drivers, unplug all external devices,
fire up msconfig and disable startup crap and non-essential services. Then boot to
desktop (without running anything) start adding programs and services and test
everything.

--




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