Tech Support > Computer Hardware > Laptops/Notebooks > Toshiba Tecra A2 audio device wont start or sound distorted
Toshiba Tecra A2 audio device wont start or sound distorted
Posted by robinve@gmail.com on September 28th, 2006


Hi

I have a
Toshiba Tecra A2 1.6Ghz PTA20C-0NJ01J
running XP Professioanl and its audio device is a
Sigmatel STAC9750TG seen as a SigmaTel C-Major Audio in device manager
and I am currently using the most current drivers I can find from the
Toshiba site
version 6.14.1.3835

The sound on this laptop often gets the error - could not start this
device (Code 10). Or if it does start the sound can come out a bit
distorted.

I have reformated and fully updated my windows XP and tried different
versions of the drivers but I cant seem to get the sound to work.

I am wondering if the sound card is faulty or if there is a later
driver or patch I am not aware of. Any help would be greatly appreciated

Posted by BillW50 on September 29th, 2006


robinve@gmail.com wrote:
Does Windows XP during the install automatic detect this sound card? If
so, use that driver. You said you tried different drivers and just a
note to others reading this. Not all the latest drivers wok. Many times
I had to use an older driver to get things to work.

--
Bill



Posted by BillW50 on September 29th, 2006


robinve@gmail.com wrote:
Does Windows XP during the install automatic detect this sound card? If
so, use that driver. You said you tried different drivers and just a
note to others reading this. Not all the latest drivers wok. Many times
I had to use an older driver to get things to work.

--
Bill



Posted by robinve@gmail.com on October 1st, 2006


Thanks for the reply. No Windows XP did not recognise the the sound
card. I have also used older version of the driver without success

Robin

Posted by robinve@gmail.com on October 1st, 2006


Thanks for the reply. No Windows XP did not recognise the the sound
card. I have also used older version of the driver without success

Robin

Posted by robinve@gmail.com on October 2nd, 2006


Hi

I have been working on this problem for a bit and I decided to try an
older version of the drivers and not to patch XP. However on going to
Toshiba site I have found that they have changed the sound card
drivers. While it still says SigmaTel in the specs the new driver is a
Realtek AC'97. I am a bit confused by this but happy because I now
appear to have a working sound card.

Robin

Posted by robinve@gmail.com on October 2nd, 2006


Hi

I have been working on this problem for a bit and I decided to try an
older version of the drivers and not to patch XP. However on going to
Toshiba site I have found that they have changed the sound card
drivers. While it still says SigmaTel in the specs the new driver is a
Realtek AC'97. I am a bit confused by this but happy because I now
appear to have a working sound card.

Robin

Posted by BillW50 on October 2nd, 2006


robinve@gmail.com wrote:
Wow that is great Robin!

--
Bill



Posted by BillW50 on October 2nd, 2006


robinve@gmail.com wrote:
Wow that is great Robin!

--
Bill




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