Tech Support > Computer Hardware > Laptops/Notebooks > Wifi card in laptop - cannot connect, help!
Wifi card in laptop - cannot connect, help!
Posted by Morgan on April 7th, 2007


I have a Dell C610 laptop which has a WIFI card in it. Originally it
had Windows 2000 PRO and Boingo wireless software. I was able to
access internet wireless, all our computers were networked etc. Then
she wanted to add a 2nd operating system (XP) and needless to say it
didn't go well. So now my sister erased everything on the laptop only
has Windows XP now.

The problem is, it keeps saying that the wifi card is not present.
Where is the wireless card? Do we have to open up the laptop and
reinstall the wireless card so it will recognize it?? Help!!

Posted by pen on April 7th, 2007


"Morgan" <stardest17@yahoo.com> wrote in message
news:1175961347.070960.7330@y66g2000hsf.googlegrou ps.com...
The wifi is a plug in card under the memory door on the bottom.
The full docs for that machine can be found at this site;
http://support.dell.com/support/edoc...0/en/index.htm
While drivers may be found here, as I suspect you may need a new
network driver. Check what your wifi card is.
http://support.dell.com/support/down...=19&l=en&s=dhs


Posted by Morgan on April 7th, 2007


Thank you for the reply

we did install the xp driver for it.. but still doesn't show up...

Also checking the Device Manager under Network adapter, I didnt see
any wireless adapters on there, just 3com fast ethernet controller.
But under "other devices" it does show "network controller" with a
yellow question mark.. does it have something to do with this?

I tried using my brother's USB NETGEAR wireless adapter, and it works
fine. SO theres obviously something wrong with my internal wireless
card

Opened up the laptop, and I believe the wireless card is from
broadcom.

Posted by pen on April 7th, 2007


"Morgan" <stardest17@yahoo.com> wrote in message
news:1175972151.295959.244310@q75g2000hsh.googlegr oups.com...
Did you try reseating the card. The docs show you how. Broadcom is
a chip maker, the board is from Dell most likely. Enter the
service tag
at the support site and look up the original configuration.
http://support.dell.com/support/topi...&~ck=ln&lnki=0


Posted by Morgan on April 7th, 2007




That did the trick XD Thanks!!



Posted by paulmd@efn.org on April 9th, 2007


On Apr 7, 11:55 am, "Morgan" <stardes...@yahoo.com> wrote:

yes. That's it. Proided you installed the driver already, select the
"ethernet controller with the ?", and uninstall it. Then under the
Action menu, select scan for hardware changes. See if it'll detect it
now.





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