My audio problem has just started. I have C-Media AC97 Audio Device. Device
status is: This device cannot start (Code 10). I have tried to uninstall
device and reinstall; still not working. Any Suggestions?

My CD writer has not been working for months. It is a CD/DVD writer and will
write DVDs, no problems. When I place a CD-R in the drive it won't even
recognize it, like it does with DVD-Rs. This was working before though. I
can't figure out what name brand of writer that I have either. I bought my PC
as one of those package deals and cannot find the manual to it. Any
suggestions on this?

Re-install or update the drivers/firmware.
For info on what's in your machine, download/install Everest Home Edition(Free):
http://www.lavalys.com/products.php?lang=en

Create a new folder named Everest and extract the contents of the download to
that folder.
Open the folder and double-click everest.exe to run the application.

If you are not sure what next step to take, other than downloading/installing from the manufacturers support site per their instructions.
Click the + next to Computer.
Click Summary.
On the menu bar click Report > Quick Report-Summary > Plain text.
Save to your desktop and close Everest.

Open the report on the desktop.
Delete everything from Debug on down to the bottom of the page and save.
Press CTRL+A to select all.
Press CTRL+C to copy and close out.
Open a response in this thread and press CTRL+V to paste.
Post the results in a response to this thread.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"Andy" <Andy@discussions.microsoft.com> wrote in message news:3C8C43CA-8B45-4DF4-B8EC-EC51AF947FDE@microsoft.com...
> My audio problem has just started. I have C-Media AC97 Audio Device. Device
> status is: This device cannot start (Code 10). I have tried to uninstall
> device and reinstall; still not working. Any Suggestions?
>
> My CD writer has not been working for months. It is a CD/DVD writer and will
> write DVDs, no problems. When I place a CD-R in the drive it won't even
> recognize it, like it does with DVD-Rs. This was working before though. I
> can't figure out what name brand of writer that I have either. I bought my PC
> as one of those package deals and cannot find the manual to it. Any
> suggestions on this?

Hi Brian --

I tried to post the summary on here but it was 176633 characters. I was
going to just post it in 3 or 4 parts but what exact part do I need to post?
Or I can just do the whole thing.

Thanks

Motherboard make/model
Chipset make/model
OS (Home/Pro)
Multimedia - Audio
Make/Model Sound device
Make/Model CD/DVD Writer


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"Andy" <Andy@discussions.microsoft.com> wrote in message newsFC81B28-CEAD-49CF-8AE4-E199D39EBBD5@microsoft.com...
> Hi Brian --
>
> I tried to post the summary on here but it was 176633 characters. I was
> going to just post it in 3 or 4 parts but what exact part do I need to post?
> Or I can just do the whole thing.
>
> Thanks

--------[ Motherboard
]-------------------------------------------------------------------------------------------------

Motherboard Properties:
Motherboard ID
11/10/2003-SiS-661-6A7I4E1AC-00
Motherboard Name ECS 661FX-M (Deluxe)

Front Side Bus Properties:
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 200 MHz (QDR)
Effective Clock 800 MHz
Bandwidth 6400 MB/s

Memory Bus Properties:
Bus Type DDR SDRAM
Bus Width 64-bit
Real Clock 167 MHz (DDR)
Effective Clock 333 MHz
Bandwidth 2667 MB/s

Chipset Bus Properties:
Bus Type SiS MuTIOL
Bus Width 16-bit

Motherboard Physical Info:
CPU Sockets/Slots 1 Socket 478
Expansion Slots 3 PCI, 1 AGP, 1 CNR
RAM Slots 2 DDR DIMM
Integrated Devices Audio, Video, LAN
Form Factor Micro ATX
Motherboard Size 230 mm x 240 mm
Motherboard Chipset SiS661FX

Motherboard Manufacturer:
Company Name Elitegroup Computer
Systems
Product Information
http://www.ecs.com.tw/ECSWeb/Product...uID=16&LanID=0
BIOS Download
http://www.ecs.com.tw/ECSWeb/Downloa...x?Categoryid=1

--[ Chipset
]-----------------------------------------------------------------------------------------------------

[ North Bridge: SiS 661FX ]

North Bridge Properties:
North Bridge SiS 661FX
Revision 11

Memory Timings:
CAS Latency (CL) 2.5T
RAS To CAS Delay (tRCD) 3T
RAS Precharge (tRP) 3T
RAS Active Time (tRAS) 5T

Memory Slots:
DRAM Slot #1 512 MB (PC2700 DDR
SDRAM)

Integrated Graphics Controller:
Graphics Controller Type SiS 330 Mirage
Graphics Controller Status Enabled
Graphics Frame Buffer Size 64 MB

AGP Controller:
AGP Version 3.05
AGP Status Enabled
AGP Device SiS 330 Mirage
Integrated
AGP Aperture Size 128 MB
Supported AGP Speeds 1x, 2x, 4x, 8x
Current AGP Speed 8x
Fast-Write Not Supported
Side Band Addressing Supported, Enabled

Chipset Manufacturer:
Company Name Silicon Integrated
Systems Corporation
Product Information
http://www.sis.com/products/index.htm#chipsets
Driver Download
http://www.sis.com/download

[ South Bridge: SiS 964 ]

South Bridge Properties:
South Bridge SiS 964
Revision 36

AC'97 Audio Controller:
Audio Controller Type SiS 7012
Codec Name Unknown
Codec ID FFFFFFFFh

Chipset Manufacturer:
Company Name Silicon Integrated
Systems Corporation
Product Information
http://www.sis.com/products/index.htm#chipsets
Driver Download
http://www.sis.com/download


OS is Windows XP home edition service pack 2

--------[ PCI / PnP Audio
]---------------------------------------------------------------------------------------------

SiS 7012 Audio Device
PCI


[ HL-DT-ST DVDRAM GSA-4081B ]

Optical Drive Properties:
Device Description HL-DT-ST DVDRAM
GSA-4081B
Manufacturer Hitachi-LG
Device Type DVD+RW/DVD-RW/DVD-RAM
Interface ATAPI

Writing Speeds:
DVD+R 8x
DVD+RW 4x
DVD-R 4x
DVD-RW 2x
DVD-RAM 3x
CD-R 24x
CD-RW 16x

Reading Speeds:
DVD-ROM 12x
CD-ROM 32x

Device Manufacturer:
Company Name LG Electronics
Product Information
http://www.lge.com/catalog/proddiver...yId=CTG1000500
Firmware Download
http://www.lge.com/support/software.jsp


--------[ DirectX Sound
]-----------------------------------------------------------------------------------------------

[ Primary Sound Driver ]

DirectSound Device Properties:
Device Description Primary Sound Driver
Driver Module
Primary Buffers 0
Min / Max Secondary Buffers Sample Rate 0 / 0 Hz
Primary Buffers Sound Formats None
Secondary Buffers Sound Formats None
Total / Free Sound Buffers 0 / 0
Total / Free Static Sound Buffers 0 / 0
Total / Free Streaming Sound Buffers 0 / 0
Total / Free 3D Sound Buffers 0 / 0
Total / Free 3D Static Sound Buffers 0 / 0
Total / Free 3D Streaming Sound Buffers 0 / 0

You can get the latest drivers for your mobo here:
http://www.ecs.com.tw/ECSWeb/Product...ailName=Driver

Create a new folder on your desktop named chipdrive or whatever you want that identifies the contents.
Create a new folder for each download in that folder named appropriately. ie: Audio, Video, Lan, etc.
Download the Audio file to the Audio folder, the Video file to the vid folder, etc.
Once you've downloaded each file needed open each folder and extract the contents of the .zip files into the same folder the .zip file is in. ie: extract the zipped Audio files to the Audio folder, etc.

Once all files are extracted for each device, read the ReadMe.txt files for information on installing/updating the drivers.

For the DVD drive start here:
http://www.lge.com/support/software_gcsc.jsp

Select Continent - North America
Select Country - USA
Click the Go arrow on the right of the boxes.
Below the selection boxes under product click on DVD-ROM (Writer).
Scroll to the bottom of the software results and click 2.
Scroll approx half way for your devices software.
Click on GSA-4081B Firmware for important info on the 2 files offered for download.
If you're not sure if you should use them you can contact the support number included in the info to query them.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"Andy" <Andy@discussions.microsoft.com> wrote in message news:3F0D3134-7730-4C07-83CB-FA2059D3E638@microsoft.com...
> --------[ Motherboard
> ]-------------------------------------------------------------------------------------------------
>
> Motherboard Properties:
> Motherboard ID
> 11/10/2003-SiS-661-6A7I4E1AC-00
> Motherboard Name ECS 661FX-M (Deluxe)
>
> Front Side Bus Properties:
> Bus Type Intel NetBurst
> Bus Width 64-bit
> Real Clock 200 MHz (QDR)
> Effective Clock 800 MHz
> Bandwidth 6400 MB/s
>
> Memory Bus Properties:
> Bus Type DDR SDRAM
> Bus Width 64-bit
> Real Clock 167 MHz (DDR)
> Effective Clock 333 MHz
> Bandwidth 2667 MB/s
>
> Chipset Bus Properties:
> Bus Type SiS MuTIOL
> Bus Width 16-bit
>
> Motherboard Physical Info:
> CPU Sockets/Slots 1 Socket 478
> Expansion Slots 3 PCI, 1 AGP, 1 CNR
> RAM Slots 2 DDR DIMM
> Integrated Devices Audio, Video, LAN
> Form Factor Micro ATX
> Motherboard Size 230 mm x 240 mm
> Motherboard Chipset SiS661FX
>
> Motherboard Manufacturer:
> Company Name Elitegroup Computer
> Systems
> Product Information
> http://www.ecs.com.tw/ECSWeb/Product...uID=16&LanID=0
> BIOS Download
> http://www.ecs.com.tw/ECSWeb/Downloa...x?Categoryid=1
>
> --[ Chipset
> ]-----------------------------------------------------------------------------------------------------
>
> [ North Bridge: SiS 661FX ]
>
> North Bridge Properties:
> North Bridge SiS 661FX
> Revision 11
>
> Memory Timings:
> CAS Latency (CL) 2.5T
> RAS To CAS Delay (tRCD) 3T
> RAS Precharge (tRP) 3T
> RAS Active Time (tRAS) 5T
>
> Memory Slots:
> DRAM Slot #1 512 MB (PC2700 DDR
> SDRAM)
>
> Integrated Graphics Controller:
> Graphics Controller Type SiS 330 Mirage
> Graphics Controller Status Enabled
> Graphics Frame Buffer Size 64 MB
>
> AGP Controller:
> AGP Version 3.05
> AGP Status Enabled
> AGP Device SiS 330 Mirage
> Integrated
> AGP Aperture Size 128 MB
> Supported AGP Speeds 1x, 2x, 4x, 8x
> Current AGP Speed 8x
> Fast-Write Not Supported
> Side Band Addressing Supported, Enabled
>
> Chipset Manufacturer:
> Company Name Silicon Integrated
> Systems Corporation
> Product Information
> http://www.sis.com/products/index.htm#chipsets
> Driver Download
> http://www.sis.com/download
>
> [ South Bridge: SiS 964 ]
>
> South Bridge Properties:
> South Bridge SiS 964
> Revision 36
>
> AC'97 Audio Controller:
> Audio Controller Type SiS 7012
> Codec Name Unknown
> Codec ID FFFFFFFFh
>
> Chipset Manufacturer:
> Company Name Silicon Integrated
> Systems Corporation
> Product Information
> http://www.sis.com/products/index.htm#chipsets
> Driver Download
> http://www.sis.com/download
>
>
> OS is Windows XP home edition service pack 2
>
> --------[ PCI / PnP Audio
> ]---------------------------------------------------------------------------------------------
>
> SiS 7012 Audio Device
> PCI
>
>
> [ HL-DT-ST DVDRAM GSA-4081B ]
>
> Optical Drive Properties:
> Device Description HL-DT-ST DVDRAM
> GSA-4081B
> Manufacturer Hitachi-LG
> Device Type DVD+RW/DVD-RW/DVD-RAM
> Interface ATAPI
>
> Writing Speeds:
> DVD+R 8x
> DVD+RW 4x
> DVD-R 4x
> DVD-RW 2x
> DVD-RAM 3x
> CD-R 24x
> CD-RW 16x
>
> Reading Speeds:
> DVD-ROM 12x
> CD-ROM 32x
>
> Device Manufacturer:
> Company Name LG Electronics
> Product Information
> http://www.lge.com/catalog/proddiver...yId=CTG1000500
> Firmware Download
> http://www.lge.com/support/software.jsp
>
>
> --------[ DirectX Sound
> ]-----------------------------------------------------------------------------------------------
>
> [ Primary Sound Driver ]
>
> DirectSound Device Properties:
> Device Description Primary Sound Driver
> Driver Module
> Primary Buffers 0
> Min / Max Secondary Buffers Sample Rate 0 / 0 Hz
> Primary Buffers Sound Formats None
> Secondary Buffers Sound Formats None
> Total / Free Sound Buffers 0 / 0
> Total / Free Static Sound Buffers 0 / 0
> Total / Free Streaming Sound Buffers 0 / 0
> Total / Free 3D Sound Buffers 0 / 0
> Total / Free 3D Static Sound Buffers 0 / 0
> Total / Free 3D Streaming Sound Buffers 0 / 0
>

I updated my drivers and updated my dvd-ram. still no sound and still cannot
burn cd-rs. where should i go from here?

thanks.


"Brian A." wrote:

> You can get the latest drivers for your mobo here:
> http://www.ecs.com.tw/ECSWeb/Product...ailName=Driver
>
> Create a new folder on your desktop named chipdrive or whatever you want that identifies the contents.
> Create a new folder for each download in that folder named appropriately. ie: Audio, Video, Lan, etc.
> Download the Audio file to the Audio folder, the Video file to the vid folder, etc.
> Once you've downloaded each file needed open each folder and extract the contents of the .zip files into the same folder the .zip file is in. ie: extract the zipped Audio files to the Audio folder, etc.
>
> Once all files are extracted for each device, read the ReadMe.txt files for information on installing/updating the drivers.
>
> For the DVD drive start here:
> http://www.lge.com/support/software_gcsc.jsp
>
> Select Continent - North America
> Select Country - USA
> Click the Go arrow on the right of the boxes.
> Below the selection boxes under product click on DVD-ROM (Writer).
> Scroll to the bottom of the software results and click 2.
> Scroll approx half way for your devices software.
> Click on GSA-4081B Firmware for important info on the 2 files offered for download.
> If you're not sure if you should use them you can contact the support number included in the info to query them.
>
> --
>
> Brian A. Sesko { MS MVP_Shell/User }
> Conflicts start where information lacks.
> http://basconotw.mvps.org/
>
> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> How to ask a question: http://support.microsoft.com/kb/555375

Sorry for the late response Andy, I've had a few things to sort out of my own.

Do you have the software installed for the Sound device?
Do you have burning software installed for the DVD?

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"Andy" <Andy@discussions.microsoft.com> wrote in message news:3F13A592-732B-4A9C-8606-7D4CDBB69EB4@microsoft.com...
>I updated my drivers and updated my dvd-ram. still no sound and still cannot
> burn cd-rs. where should i go from here?
>
> thanks.
>
>
> "Brian A." wrote:
>
>> You can get the latest drivers for your mobo here:
>> http://www.ecs.com.tw/ECSWeb/Product...ailName=Driver
>>
>> Create a new folder on your desktop named chipdrive or whatever you want that identifies the contents.
>> Create a new folder for each download in that folder named appropriately. ie: Audio, Video, Lan, etc.
>> Download the Audio file to the Audio folder, the Video file to the vid folder, etc.
>> Once you've downloaded each file needed open each folder and extract the contents of the .zip files into the same folder the .zip file is in. ie: extract the zipped Audio files to the Audio folder, etc.
>>
>> Once all files are extracted for each device, read the ReadMe.txt files for information on installing/updating the drivers.
>>
>> For the DVD drive start here:
>> http://www.lge.com/support/software_gcsc.jsp
>>
>> Select Continent - North America
>> Select Country - USA
>> Click the Go arrow on the right of the boxes.
>> Below the selection boxes under product click on DVD-ROM (Writer).
>> Scroll to the bottom of the software results and click 2.
>> Scroll approx half way for your devices software.
>> Click on GSA-4081B Firmware for important info on the 2 files offered for download.
>> If you're not sure if you should use them you can contact the support number included in the info to query them.
>>
>> --
>>
>> Brian A. Sesko { MS MVP_Shell/User }
>> Conflicts start where information lacks.
>> http://basconotw.mvps.org/
>>
>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
>> How to ask a question: http://support.microsoft.com/kb/555375
>

Hello Brian!

No problems at all. Yes the sound I figured out last night. It was something
simple that just wasn't there before and then I checked it again and voila.
So my sound IS working now.. but still not able to burn CDs. I just
reinstalled my burning software which is Pinnacle Instant DVD/CD. I emailed
LG who makes my burner and waiting on them to respond. I don't understand
what would cause my burner to just stop burning CDs when DVDs are burning
fine.


"Brian A." wrote:

> Sorry for the late response Andy, I've had a few things to sort out of my own.
>
> Do you have the software installed for the Sound device?
> Do you have burning software installed for the DVD?
>
> --
>
> Brian A. Sesko { MS MVP_Shell/User }
> Conflicts start where information lacks.
> http://basconotw.mvps.org/
>
> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> How to ask a question: http://support.microsoft.com/kb/555375
>
>
>
>
> "Andy" <Andy@discussions.microsoft.com> wrote in message news:3F13A592-732B-4A9C-8606-7D4CDBB69EB4@microsoft.com...
> >I updated my drivers and updated my dvd-ram. still no sound and still cannot
> > burn cd-rs. where should i go from here?
> >
> > thanks.
> >
> >
> > "Brian A." wrote:
> >
> >> You can get the latest drivers for your mobo here:
> >> http://www.ecs.com.tw/ECSWeb/Product...ailName=Driver
> >>
> >> Create a new folder on your desktop named chipdrive or whatever you want that identifies the contents.
> >> Create a new folder for each download in that folder named appropriately. ie: Audio, Video, Lan, etc.
> >> Download the Audio file to the Audio folder, the Video file to the vid folder, etc.
> >> Once you've downloaded each file needed open each folder and extract the contents of the .zip files into the same folder the .zip file is in. ie: extract the zipped Audio files to the Audio folder, etc.
> >>
> >> Once all files are extracted for each device, read the ReadMe.txt files for information on installing/updating the drivers.
> >>
> >> For the DVD drive start here:
> >> http://www.lge.com/support/software_gcsc.jsp
> >>
> >> Select Continent - North America
> >> Select Country - USA
> >> Click the Go arrow on the right of the boxes.
> >> Below the selection boxes under product click on DVD-ROM (Writer).
> >> Scroll to the bottom of the software results and click 2.
> >> Scroll approx half way for your devices software.
> >> Click on GSA-4081B Firmware for important info on the 2 files offered for download.
> >> If you're not sure if you should use them you can contact the support number included in the info to query them.
> >>
> >> --
> >>
> >> Brian A. Sesko { MS MVP_Shell/User }
> >> Conflicts start where information lacks.
> >> http://basconotw.mvps.org/
> >>
> >> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> >> How to ask a question: http://support.microsoft.com/kb/555375
> >
>

I can't say, but it's possible it may be an SP2 update issue from what I've searched out.

See for instance this thread:
http://www.cybertechhelp.com/forums/...ad.php?t=55256

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"Andy" <Andy@discussions.microsoft.com> wrote in message news:7492B2B8-50E3-4CEC-8E86-A035B21458D9@microsoft.com...
> Hello Brian!
>
> No problems at all. Yes the sound I figured out last night. It was something
> simple that just wasn't there before and then I checked it again and voila.
> So my sound IS working now.. but still not able to burn CDs. I just
> reinstalled my burning software which is Pinnacle Instant DVD/CD. I emailed
> LG who makes my burner and waiting on them to respond. I don't understand
> what would cause my burner to just stop burning CDs when DVDs are burning
> fine.
>
>
> "Brian A." wrote:
>
>> Sorry for the late response Andy, I've had a few things to sort out of my own.
>>
>> Do you have the software installed for the Sound device?
>> Do you have burning software installed for the DVD?
>>
>> --
>>
>> Brian A. Sesko { MS MVP_Shell/User }
>> Conflicts start where information lacks.
>> http://basconotw.mvps.org/
>>
>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
>> How to ask a question: http://support.microsoft.com/kb/555375
>>
>>
>>
>>
>> "Andy" <Andy@discussions.microsoft.com> wrote in message news:3F13A592-732B-4A9C-8606-7D4CDBB69EB4@microsoft.com...
>> >I updated my drivers and updated my dvd-ram. still no sound and still cannot
>> > burn cd-rs. where should i go from here?
>> >
>> > thanks.
>> >
>> >
>> > "Brian A." wrote:
>> >
>> >> You can get the latest drivers for your mobo here:
>> >> http://www.ecs.com.tw/ECSWeb/Product...ailName=Driver
>> >>
>> >> Create a new folder on your desktop named chipdrive or whatever you want that identifies the contents.
>> >> Create a new folder for each download in that folder named appropriately. ie: Audio, Video, Lan, etc.
>> >> Download the Audio file to the Audio folder, the Video file to the vid folder, etc.
>> >> Once you've downloaded each file needed open each folder and extract the contents of the .zip files into the same folder the .zip file is in. ie: extract the zipped Audio files to the Audio folder, etc.
>> >>
>> >> Once all files are extracted for each device, read the ReadMe.txt files for information on installing/updating the drivers.
>> >>
>> >> For the DVD drive start here:
>> >> http://www.lge.com/support/software_gcsc.jsp
>> >>
>> >> Select Continent - North America
>> >> Select Country - USA
>> >> Click the Go arrow on the right of the boxes.
>> >> Below the selection boxes under product click on DVD-ROM (Writer).
>> >> Scroll to the bottom of the software results and click 2.
>> >> Scroll approx half way for your devices software.
>> >> Click on GSA-4081B Firmware for important info on the 2 files offered for download.
>> >> If you're not sure if you should use them you can contact the support number included in the info to query them.
>> >>
>> >> --
>> >>
>> >> Brian A. Sesko { MS MVP_Shell/User }
>> >> Conflicts start where information lacks.
>> >> http://basconotw.mvps.org/
>> >>
>> >> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
>> >> How to ask a question: http://support.microsoft.com/kb/555375
>> >
>>