- Blue Screen error on Home Edition Upgrade install
- Posted by wheat66 on October 17th, 2005
I don't know if this is the right forum, but I'm getting desperate and would
appreciate some help.
I'm doing a clean install using a Home Edition Upgrade CD onto a new, blank
hard drive. The install process goes fine until shortly after the first
reboot. At the point to install process displays the new XP features
description with a "installation will complete in approximately 39 minutes"
display. At this point, I get a Blue Screen error with a small memory/drive
dump and generic messages about disabling anti-virus software, etc.
There are no devices attached to the computer except the floppy and DVDR
drive, which both seem fine.
I get the same error when I use different hard drives ( 3 of them) also when
I sway the IDE ribbon cable and memory cards (all of which I did one at
time). I ran CHKDSK from the Recovery Console and it said the drive appeared
to be fine and a scan was not recommended. I did the CHKDSK scan anyway and
it said it found errors, but it didn't seem like anything noteworthy based on
the numbers reported. I also tried this process froms scratch using a second
Home Edition Upgrade retail CD; no difference.
I'd appreciate any suggestions about what to do next.
- Posted by jonah on October 17th, 2005
On Mon, 17 Oct 2005 07:40:03 -0700, "wheat66"
<wheat66@discussions.microsoft.com> wrote:
>I don't know if this is the right forum, but I'm getting desperate and would
>appreciate some help.
>
>I'm doing a clean install using a Home Edition Upgrade CD onto a new, blank
>hard drive. The install process goes fine until shortly after the first
>reboot. At the point to install process displays the new XP features
>description with a "installation will complete in approximately 39 minutes"
>display. At this point, I get a Blue Screen error with a small memory/drive
>dump and generic messages about disabling anti-virus software, etc.
>
>There are no devices attached to the computer except the floppy and DVDR
>drive, which both seem fine.
>
>I get the same error when I use different hard drives ( 3 of them) also when
>I sway the IDE ribbon cable and memory cards (all of which I did one at
>time). I ran CHKDSK from the Recovery Console and it said the drive appeared
>to be fine and a scan was not recommended. I did the CHKDSK scan anyway and
>it said it found errors, but it didn't seem like anything noteworthy based on
>the numbers reported. I also tried this process froms scratch using a second
>Home Edition Upgrade retail CD; no difference.
>
>I'd appreciate any suggestions about what to do next.
If the HDD is new and clean then the only things you have left are the
Hardware which you say is OK or the BIOS. Try going through the BIOS
settings and looking for security settings / protection or the like.
Jonah
- Posted by Malke on October 17th, 2005
wheat66 wrote:
> I don't know if this is the right forum, but I'm getting desperate and
> would appreciate some help.
>
> I'm doing a clean install using a Home Edition Upgrade CD onto a new,
> blank
> hard drive. The install process goes fine until shortly after the
> first
> reboot. At the point to install process displays the new XP features
> description with a "installation will complete in approximately 39
> minutes"
> display. At this point, I get a Blue Screen error with a small
> memory/drive dump and generic messages about disabling anti-virus
> software, etc.
>
> There are no devices attached to the computer except the floppy and
> DVDR drive, which both seem fine.
>
> I get the same error when I use different hard drives ( 3 of them)
> also when I sway the IDE ribbon cable and memory cards (all of which I
> did one at
> time). I ran CHKDSK from the Recovery Console and it said the drive
> appeared
> to be fine and a scan was not recommended. I did the CHKDSK scan
> anyway and it said it found errors, but it didn't seem like anything
> noteworthy based on
> the numbers reported. I also tried this process froms scratch using a
> second Home Edition Upgrade retail CD; no difference.
>
> I'd appreciate any suggestions about what to do next.
Could the error message really be "34 minutes"? If so, see:
Setup stops responding with 34 minutes remaining -
http://support.microsoft.com/default...&Product=winxp
Otherwise, failure to install an operating system usually means bad
hardware. Flaky/failing RAM is the first culprit, so test your RAM if
the above Knowledge Base article doesn't help. I like Memtest86+ from
www.memtest.org. Obviously, you have to get the program from a working
machine. You will either download the precompiled Windows binary to
make a bootable floppy or the .iso to make a bootable cd. If you want
to use the latter, you'll need to have third-party burning software on
the machine where you download the file - XP's built-in burning
capability won't do the job. In either case, boot with the media you
made. The test will run immediately. Let the test run for an hour or
two - unless errors are seen immediately. If you get any errors,
replace the RAM.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
