Tech Support > Microsoft Windows > blue screens
blue screens
Posted by Mayflower@anon.postalias on October 31st, 2005


We are going in circles with blue screens. If a user turns on the pc but does
not log on immediately, within a short time pc blue screens. If you reboot pc
and logon, everything is fine. "Seems to" only happen once a day.
We are currently using Symantec 10. Tried going back to Sym 9 on affected
pc's, and blue screens seemed to stop, but not consistently.
On some pc's, problem seemed to point to Roxio.

Here is our error:
Stop: 0x0000008E(0xC0000005, 0xF72D1720, 0xEDB4A838, 0x00000000)
ntfs.sys - Address F72D1720 base at F72D1000, Datestamp 3d6de5c1

Thanks for any assistance you can give.



Posted by Malke on October 31st, 2005


Mayflower@anon.postalias wrote:

> We are going in circles with blue screens. If a user turns on the pc
> but does not log on immediately, within a short time pc blue screens.
> If you reboot pc
> and logon, everything is fine. "Seems to" only happen once a day.
> We are currently using Symantec 10. Tried going back to Sym 9 on
> affected pc's, and blue screens seemed to stop, but not consistently.
> On some pc's, problem seemed to point to Roxio.
>
> Here is our error:
> Stop: 0x0000008E(0xC0000005, 0xF72D1720, 0xEDB4A838, 0x00000000)
> ntfs.sys - Address F72D1720 base at F72D1000, Datestamp 3d6de5c1
>
> Thanks for any assistance you can give.


You can research your Stop Error here:
http://www.aumha.org/win5/kbestop.htm

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Posted by Mayflower@anon.postalias on October 31st, 2005


Error code indicates problems with hardware but image works fine on 1 pc and
not on the next - from the same batch of pc's (same hardware). Reimaged 1 pc
that was having problems and now it works fine. This is happening on Dell's
and Gateways, new and old.

"Malke" wrote:

> Mayflower@anon.postalias wrote:
>
> > We are going in circles with blue screens. If a user turns on the pc
> > but does not log on immediately, within a short time pc blue screens.
> > If you reboot pc
> > and logon, everything is fine. "Seems to" only happen once a day.
> > We are currently using Symantec 10. Tried going back to Sym 9 on
> > affected pc's, and blue screens seemed to stop, but not consistently.
> > On some pc's, problem seemed to point to Roxio.
> >
> > Here is our error:
> > Stop: 0x0000008E(0xC0000005, 0xF72D1720, 0xEDB4A838, 0x00000000)
> > ntfs.sys - Address F72D1720 base at F72D1000, Datestamp 3d6de5c1
> >
> > Thanks for any assistance you can give.

>
> You can research your Stop Error here:
> http://www.aumha.org/win5/kbestop.htm
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>


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