- BSOD STOP 0x00000024
- Posted by cpfc-fan on February 8th, 2008
Hi, Last week my PC suddenly crashed. Rebooting the PC led to the blue
screen STOP error message:
STOP: 0x00000024 (0x00190203,0x873662B8,0xC0000102,0x00000000)
This screen appears every time I reboot, whether I try to go into Safe
Mode, Last Known Good Configuration etc. I have been searching the web
for potential fixes / better understanding of what is causing the
problem. I have found various suggestions like running CHKDSK,
disabling anti-virus software etc. However, my problem is that I do not
know how I can do this since I cannot get past the blue STOP screen....
I am sure that this is a stupid question, but is there a way to go
direct to the DOS command line to run eg. CHKDSK on start-up ??
My PC is a Dell Dimension 8300 running Windows XP Home with SP2 etc.
Thanks for any assistance
Peter
- Posted by PA Bear [MS MVP] on February 9th, 2008
<QP>
0x00000024: NTFS_FILE_SYSTEM
A problem occurred within NTFS.SYS, the driver file that allows the system
to read and write to NTFS file system drives. There may be a physical
problem with the disk, or an Interrupt Request Packet (IRP) may be
corrupted. Other common causes include heavy hard drive fragmentation, heavy
file I/O, problems with some types of drive-mirroring software, or some
antivirus software. I suggest running ChkDsk or ScanDisk as a first step;
then disable all file system filters such as virus scanners, firewall
software, or backup utilities. Check the file properties of NTFS.SYS to
ensure it matches the current OS or SP version. Update all disk, tape
backup, CD-ROM, or removable device drivers to the most current versions.
</QP>
Source: http://aumha.org/a/stop.htm
Troubleshooting Stop 0x24 or NTFS_FILE_SYSTEM Error Messages:
http://support.microsoft.com/?kbid=228888&sd=RMVP
Open Handles Cause STOP 0x0000001E or STOP 0x00000024:
http://support.microsoft.com/?kbid=195857&sd=RMVP
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
cpfc-fan wrote:
- Posted by PA Bear [MS MVP] on February 9th, 2008
<QP>
0x00000024: NTFS_FILE_SYSTEM
A problem occurred within NTFS.SYS, the driver file that allows the system
to read and write to NTFS file system drives. There may be a physical
problem with the disk, or an Interrupt Request Packet (IRP) may be
corrupted. Other common causes include heavy hard drive fragmentation, heavy
file I/O, problems with some types of drive-mirroring software, or some
antivirus software. I suggest running ChkDsk or ScanDisk as a first step;
then disable all file system filters such as virus scanners, firewall
software, or backup utilities. Check the file properties of NTFS.SYS to
ensure it matches the current OS or SP version. Update all disk, tape
backup, CD-ROM, or removable device drivers to the most current versions.
</QP>
Source: http://aumha.org/a/stop.htm
Troubleshooting Stop 0x24 or NTFS_FILE_SYSTEM Error Messages:
http://support.microsoft.com/?kbid=228888&sd=RMVP
Open Handles Cause STOP 0x0000001E or STOP 0x00000024:
http://support.microsoft.com/?kbid=195857&sd=RMVP
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
cpfc-fan wrote:
- Posted by craig.olson@nerdsonsite.com on February 20th, 2008
On Feb 8, 6:35 am, cpfc-fan <cpfc-fan.34h...@no.email.invalid> wrote:
I just fixed the same problem this morning. If you have your original
XP Disk from Dell, boot from this. When you get to the install
options, choose Repair using Recovery Console. From here you can run
chkdsk. Worked like a charm this morning!
