Tech Support > Microsoft Windows > cannot enable my DVD writer
cannot enable my DVD writer
Posted by Chris Bondy on September 26th, 2005


When I go into device manager, my hewlett packard DVD writer dvd630 is
disabled. When I try to enab;e it windows is unable to enable lol. Any
suggestions?

Posted by Carey Frisch [MVP] on September 26th, 2005


CD-ROM Access Is Missing and Messages Cite Error Code 31, Â*Code 32,
Code 19, or Code 39 After You Remove Easy CD Creator in WiÂ*ndows XP
http://support.microsoft.com/default...b;en-us;314060

To resolve this issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD recording software, you may need
to reinstall that software. If the problem recurs, consult with the software vendor for assistance.

7. Restart your computer.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"Chris Bondy" wrote:

| When I go into device manager, my hewlett packard DVD writer dvd630 is
| disabled. When I try to enab;e it windows is unable to enable lol. Any
| suggestions?

Posted by Chris Bondy on September 28th, 2005


I was unable to delete the upper filters value....got the following erroe
message..

"cannot delete 4D36E965-E325-11CE-BFC1-08002BE10318}: Error while deleting key



"Carey Frisch [MVP]" wrote:

> CD-ROM Access Is Missing and Messages Cite Error Code 31, Â*Code 32,
> Code 19, or Code 39 After You Remove Easy CD Creator in WiÂ*ndows XP
> http://support.microsoft.com/default...b;en-us;314060
>
> To resolve this issue, follow these steps:
>
> 1. Start Registry Editor (Regedt32.exe).
> [Start > Run and type: REGEDIT , and hit enter]
>
> 2. Locate the UpperFilters value under the following key in the registry:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>
> 3. On the Edit menu, click Delete, and then click OK.
>
> 4. Locate the LowerFilters value under the same key in the registry:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>
> 5. On the Edit menu, click Delete, and then click OK.
>
> 6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
> if you notice lost functionality in a particular program, such as CD recording software, you may need
> to reinstall that software. If the problem recurs, consult with the software vendor for assistance.
>
> 7. Restart your computer.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
> Microsoft Newsgroups
>
> -------------------------------------------------------------------------------------------
>
> "Chris Bondy" wrote:
>
> | When I go into device manager, my hewlett packard DVD writer dvd630 is
> | disabled. When I try to enab;e it windows is unable to enable lol. Any
> | suggestions?
>
>