Tech Support > Microsoft Windows > Cannot load user profile
Cannot load user profile
Posted by JM on May 5th, 2006


I'm getting the following error for all users:

Cannot load user profile because it is being used by another process.

The computer then becomes very very very slow. What can I do?

Posted by Carey Frisch [MVP] on May 5th, 2006


"Windows cannot load your profile because it may be corrupted"
error message when you try to log on to Windows XP
http://support.microsoft.com/kb/318011/en-us

How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151/

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------Â*----------------

"JM" wrote:

| I'm getting the following error for all users:
|
| Cannot load user profile because it is being used by another process.
|
| The computer then becomes very very very slow. What can I do?

Posted by Malke on May 5th, 2006


JM wrote:

Unfortunately, we don't have enough information to give you focused
troubleshooting. See this link for the details you should include in
your next newsgroup post:

http://www.dts-l.org/goodpost.htm

In the meantime:

1. Make sure the computer is virus/malware-free by going through these
steps systematically:
http://www.elephantboycomputers.com/...moving_Malware

2. If the computer is clean, do clean-boot troubleshooting:
Clean boot in Windows XP - http://support.microsoft.com/kb/310353

Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434

and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

3. Look in Event Viewer for clues:
Start>Run>eventvwr.msc [enter]

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Posted by JM on May 5th, 2006


Thanks Carey,

Actually the error message is not that "it may be corrupted" but that
"another processor is using it".

I've tried to follow that thread but when I create a new user it is still
very slow. At first a small window titled "Personalized Settings" appears
with the message "Setting up Personalized settings for: Internet Explorer 6",
and this stays there for about 5mins, then the desktop takes very very long
to appear for the new user.

"Carey Frisch [MVP]" wrote:

Posted by JM on May 5th, 2006


Windows XP SP2 Home Edition
I have tried system restore, and msconfig to untick all the startup programs
but it still hangs up.

My computer is clean (it's got updated F-Secure)
It is not slow in safe mode - I created a new user in that mode, but when I
click on the new user it becomes slow again, just like the other users.

"Malke" wrote:

Posted by Malke on May 5th, 2006


JM wrote:

What about space on the drive? How much space have you got? Have you
done the usual maintenance - deleting Temporary and Temporary Internet
Files? What changed between the time things worked and the time they
didn't?

Give some description of your computer and its hardware.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User


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