Tech Support > Microsoft Windows > Cannot restart my computer
Cannot restart my computer
Posted by Yarie on December 20th, 2005


Yesterday, while typing on my machine it began responding very slowly
- occasionally I had to wait 30 seconds since I typed letter to see
them on the screen.
I rebooted my machine, and since then I cannot restart it.

When I restart my Windows XP PC, I see the welcome screen with the
usual WinXP logo.
Then when the desktop should appear, I am seeing a black screen with a
mouse cursor on it.

I tried replacing the power supply, replacing the hard drive and
reinstalling WInXp (on a formatted drive) but nothing worked. In fact,
during the WinXp installation process, when they reboot the machine I
got the same problem.

Does anyone has an idea how can I solve this problem?

Posted by Rock on December 20th, 2005


Yarie wrote:
> Yesterday, while typing on my machine it began responding very slowly
> - occasionally I had to wait 30 seconds since I typed letter to see
> them on the screen.
> I rebooted my machine, and since then I cannot restart it.
>
> When I restart my Windows XP PC, I see the welcome screen with the
> usual WinXP logo.
> Then when the desktop should appear, I am seeing a black screen with a
> mouse cursor on it.
>
> I tried replacing the power supply, replacing the hard drive and
> reinstalling WInXp (on a formatted drive) but nothing worked. In fact,
> during the WinXp installation process, when they reboot the machine I
> got the same problem.
>
> Does anyone has an idea how can I solve this problem?
>


Check the memory. Run these diagnostics. Let them run for some time,
not just a single pass. Download them an create the bootable CDs. Run
the diagnostics from there.

Memtest86+
http://www.memtest.org/

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

--
Rock
MS MVP Windows - Shell/User

Posted by Jeff on December 21st, 2005


try starting your pc in safe mode (F8 as win starts to load).... your OS may
be overwhelmed with spywear or virus.

"Yarie" <yehudako@optonline.net> wrote in message
news:1135118143.611459.184750@g43g2000cwa.googlegr oups.com...
> Yesterday, while typing on my machine it began responding very slowly
> - occasionally I had to wait 30 seconds since I typed letter to see
> them on the screen.
> I rebooted my machine, and since then I cannot restart it.
>
> When I restart my Windows XP PC, I see the welcome screen with the
> usual WinXP logo.
> Then when the desktop should appear, I am seeing a black screen with a
> mouse cursor on it.
>
> I tried replacing the power supply, replacing the hard drive and
> reinstalling WInXp (on a formatted drive) but nothing worked. In fact,
> during the WinXp installation process, when they reboot the machine I
> got the same problem.
>
> Does anyone has an idea how can I solve this problem?
>




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