For some reason, I cannot boot up my xp today. When I on the pc, it will
starts and the xp logo will appeas and indicator light will go from left to
right and later restart itself.
When I press F8, it will give me the menu and when I choose 'safe mode', it
will load all the drivers and the last line .....drivers\mup.sys and then it
will restart as if it is in normal mode. The same thing happen if I choose
the Last Known Configuration.
I have Norton 2005 and updated weekly. It was working ok yesterday and I
shut down as per normal. Any idea what shall I do?

In news:AA83916C-BAA8-4965-A55C-A34A9D2936C1@microsoft.com,
lauraqto <lauraqto@discussions.microsoft.com> had this to say:

My reply is at the bottom of your sent message:

> For some reason, I cannot boot up my xp today. When I on the pc, it
> will starts and the xp logo will appeas and indicator light will go
> from left to right and later restart itself.
> When I press F8, it will give me the menu and when I choose 'safe
> mode', it will load all the drivers and the last line
> .....drivers\mup.sys and then it will restart as if it is in normal
> mode. The same thing happen if I choose the Last Known Configuration.
> I have Norton 2005 and updated weekly. It was working ok yesterday
> and I shut down as per normal. Any idea what shall I do?

When you can not get in with safe mode and there's no more specific
information given then the best option is to usually do a repair
installation:

Repair Installation of XP :
http://kgiii.info/windows/XP/general/xprepair.html

--
Galen - MS MVP - Windows (Shell/User & IE)

"You know that a conjurer gets no credit when once he has explained his
trick; and if I show you too much of my method of working, you will
come to the conclusion that I am a very ordinary individual after all."

Sherlock Holmes

Hi,

Try "Safe mode with command prompt", see if it will boot this mode. If so,
run the rstrui.exe file from C:\Windows\system32\repair to start the System
Restore GUI. Otherwise, you may need to do as Galen has suggested and run a
repair installation.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"lauraqto" <lauraqto@discussions.microsoft.com> wrote in message
news:AA83916C-BAA8-4965-A55C-A34A9D2936C1@microsoft.com...
> For some reason, I cannot boot up my xp today. When I on the pc, it will
> starts and the xp logo will appeas and indicator light will go from left
> to
> right and later restart itself.
> When I press F8, it will give me the menu and when I choose 'safe mode',
> it
> will load all the drivers and the last line .....drivers\mup.sys and then
> it
> will restart as if it is in normal mode. The same thing happen if I choose
> the Last Known Configuration.
> I have Norton 2005 and updated weekly. It was working ok yesterday and I
> shut down as per normal. Any idea what shall I do?

If you have access to another computer here is a site i found & this
person made a nice script for loading Xp, 2000 etc. Here is the link,
download it to a floppy & follow his instructions. It has saved me a
few times. Best of luck. Its a shame M$ doesnt have the ideas many IT
people do or they just dont care what they sell you. Most of their
articles online are garbage & useless. Copy & paste this link in your
browser & follow his instructions.

http://www.tinyempire.com/shortnotes...dr_missing.htm

Ted