- Can't install Windows Geniune Advantage software.
- Posted by Mike on October 7th, 2005
We have one computer that won't install this software. When I click on the
Download and install now it goes through the installation and window comes up
asking me to click Close and it goes through the Windows update again but
asks me to Download and Install now again and cycles back through the Geniune
Advantage install. I've clean out the cookies, temp, temporary files and
know what else to do. Any suggestions?
- Posted by Yves Leclerc on October 7th, 2005
Which browse are you using? I have seen this when not using IE 6.
"Mike" <Mike@discussions.microsoft.com> wrote in message
news:7EDB645C-1C44-4D02-AB7D-A4CC07F03D65@microsoft.com...
> We have one computer that won't install this software. When I click on
> the
> Download and install now it goes through the installation and window comes
> up
> asking me to click Close and it goes through the Windows update again but
> asks me to Download and Install now again and cycles back through the
> Geniune
> Advantage install. I've clean out the cookies, temp, temporary files and
> know what else to do. Any suggestions?
- Posted by Mike on October 7th, 2005
We are using IE6.
"Yves Leclerc" wrote:
> Which browse are you using? I have seen this when not using IE 6.
>
>
> "Mike" <Mike@discussions.microsoft.com> wrote in message
> news:7EDB645C-1C44-4D02-AB7D-A4CC07F03D65@microsoft.com...
> > We have one computer that won't install this software. When I click on
> > the
> > Download and install now it goes through the installation and window comes
> > up
> > asking me to click Close and it goes through the Windows update again but
> > asks me to Download and Install now again and cycles back through the
> > Geniune
> > Advantage install. I've clean out the cookies, temp, temporary files and
> > know what else to do. Any suggestions?
>
>
>
- Posted by Carey Frisch [MVP] on October 7th, 2005
The Windows Genuine Advantage (WGA) validation check process
does not complete when you try to validate your copy of Windows XP
or Windows 2000 Professional
http://support.microsoft.com/default...b;en-us;905226
Windows XP stops responding when you download updates from Windows Update
http://support.microsoft.com/default...b;en-us;831429
You cannot install some updates or programs
http://support.microsoft.com/default...b;en-us;822798
How to troubleshoot problems connecting to Windows Update or to Microsoft Update
http://support.microsoft.com/default...b;en-us;818018
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups
-------------------------------------------------------------------------------------------
"Mike" wrote:
| We have one computer that won't install this software. When I click on the
| Download and install now it goes through the installation and window comes up
| asking me to click Close and it goes through the Windows update again but
| asks me to Download and Install now again and cycles back through the Geniune
| Advantage install. I've clean out the cookies, temp, temporary files and
| know what else to do. Any suggestions?
- Posted by kurttrail on October 7th, 2005
Mike wrote:
> We have one computer that won't install this software. When I click
> on the Download and install now it goes through the installation and
> window comes up asking me to click Close and it goes through the
> Windows update again but asks me to Download and Install now again
> and cycles back through the Geniune Advantage install. I've clean
> out the cookies, temp, temporary files and know what else to do. Any
> suggestions?
Download the updates directly from MS.
--
Peace!
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Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com
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