Tech Support > Microsoft Windows > Ctrl+C on any file(s) in resource explorer crashes explorer
Ctrl+C on any file(s) in resource explorer crashes explorer
Posted by Jiaqi on December 21st, 2005


Hi there,

It's OK to right click the file(s) and select "copy", or select some text
from any editor and press Ctrl+C. I guess the the explorer doesn't handle the
Ctrl+C correctly in my case.

This is a newly installed windows XP pro machine. There's no funny software
on it at all.

Is it a known problem? Is there any fix for it? Thanks.

Posted by GTS on December 21st, 2005


What is resource explorer? Is it a DOS program? Ctrl-C is a break command
that will cause many DOS programs to terminate.
--

"Jiaqi" <Jiaqi@discussions.microsoft.com> wrote in message
news:22209AB1-B502-444C-8336-556FE101B336@microsoft.com...
> Hi there,
>
> It's OK to right click the file(s) and select "copy", or select some text
> from any editor and press Ctrl+C. I guess the the explorer doesn't handle
> the
> Ctrl+C correctly in my case.
>
> This is a newly installed windows XP pro machine. There's no funny
> software
> on it at all.
>
> Is it a known problem? Is there any fix for it? Thanks.



Posted by Jiaqi on December 21st, 2005


C:\WINDOWS\explorer.exe
The application to show system resource like "My Computer". Once it's crashed

The error messager shows in a popup window:
-----------------------------------------------------
The intstruction at "0x77d4db42" referenced memory at "0x77d4db42". The
moemory could not be "written"


Regards
Jiaqi

"GTS" wrote:

> What is resource explorer? Is it a DOS program? Ctrl-C is a break command
> that will cause many DOS programs to terminate.
> --
>
> "Jiaqi" <Jiaqi@discussions.microsoft.com> wrote in message
> news:22209AB1-B502-444C-8336-556FE101B336@microsoft.com...
> > Hi there,
> >
> > It's OK to right click the file(s) and select "copy", or select some text
> > from any editor and press Ctrl+C. I guess the the explorer doesn't handle
> > the
> > Ctrl+C correctly in my case.
> >
> > This is a newly installed windows XP pro machine. There's no funny
> > software
> > on it at all.
> >
> > Is it a known problem? Is there any fix for it? Thanks.

>
>
>

Posted by Rock on December 22nd, 2005


Jiaqi wrote:

> Hi there,
>
> It's OK to right click the file(s) and select "copy", or select some text
> from any editor and press Ctrl+C. I guess the the explorer doesn't handle the
> Ctrl+C correctly in my case.
>
> This is a newly installed windows XP pro machine. There's no funny software
> on it at all.
>
> Is it a known problem? Is there any fix for it? Thanks.


Right click problems are generally do to a misbehaving right click
context menu handler. See this link:

Right-click is slow or weird behavior caused by context menu handlers
http://windowsxp.mvps.org/slowrightclick.htm

--
Rock
MS MVP Windows - Shell/User

Posted by Jiaqi on December 22nd, 2005


Right click is fine to me in this case. In my machine right-click-copy is OK,
but Ctrl+C copy crashes the explorer.

"Rock" wrote:

> Jiaqi wrote:
>
> > Hi there,
> >
> > It's OK to right click the file(s) and select "copy", or select some text
> > from any editor and press Ctrl+C. I guess the the explorer doesn't handle the
> > Ctrl+C correctly in my case.
> >
> > This is a newly installed windows XP pro machine. There's no funny software
> > on it at all.
> >
> > Is it a known problem? Is there any fix for it? Thanks.

>
> Right click problems are generally do to a misbehaving right click
> context menu handler. See this link:
>
> Right-click is slow or weird behavior caused by context menu handlers
> http://windowsxp.mvps.org/slowrightclick.htm
>
> --
> Rock
> MS MVP Windows - Shell/User
>
>

Posted by Rock on December 22nd, 2005


Jiaqi wrote:

> Right click is fine to me in this case. In my machine right-click-copy is OK,
> but Ctrl+C copy crashes the explorer.


Ahh sorry I misread your post. Maybe someone else will jump in here.


--
Rock
MS MVP Windows - Shell/User

Posted by Ramesh, MS-MVP on December 22nd, 2005


Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it. Post the information
here.

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"Jiaqi" <Jiaqi@discussions.microsoft.com> wrote in message
news:279FAC72-AF05-42EB-B246-F08D8427F4CA@microsoft.com...
Right click is fine to me in this case. In my machine right-click-copy is
OK,
but Ctrl+C copy crashes the explorer.

"Rock" wrote:

> Jiaqi wrote:
>
> > Hi there,
> >
> > It's OK to right click the file(s) and select "copy", or select some
> > text
> > from any editor and press Ctrl+C. I guess the the explorer doesn't
> > handle the
> > Ctrl+C correctly in my case.
> >
> > This is a newly installed windows XP pro machine. There's no funny
> > software
> > on it at all.
> >
> > Is it a known problem? Is there any fix for it? Thanks.

>
> Right click problems are generally do to a misbehaving right click
> context menu handler. See this link:
>
> Right-click is slow or weird behavior caused by context menu handlers
> http://windowsxp.mvps.org/slowrightclick.htm
>
> --
> Rock
> MS MVP Windows - Shell/User
>
>



Posted by Jiaqi on December 22nd, 2005


Thanks for instruction.

The crash cause only one "Information" entry(not a warning or error) in
Event Viwer/Application:
Product: Windows Operating System
Source: Winlogon
Category: None
Event 1002
User: N/A
Symbolic Name: EVENT_SHELL_RESTART
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp

Clicking the link doesnt help much. Basically the support center shows the
same information.


Regards
Jiaqi


"Ramesh, MS-MVP" wrote:

> Click Start, Run and type eventvwr.msc
> Select Application entry in the left pane
> In the right-pane, look for the Error entry denoted by a Red X
>
> Sort by date and track-down the entry based on what time the error exactly
> occurred. Locate and double-click the entry and you'll see more information
> in the resulting dialog. Click the copy button at the top and copy the whole
> event and paste it to a Notepad document and save it. Post the information
> here.
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
>
> Windows XP Troubleshooting
> http://www.winhelponline.com
>
>
> "Jiaqi" <Jiaqi@discussions.microsoft.com> wrote in message
> news:279FAC72-AF05-42EB-B246-F08D8427F4CA@microsoft.com...
> Right click is fine to me in this case. In my machine right-click-copy is
> OK,
> but Ctrl+C copy crashes the explorer.
>
> "Rock" wrote:
>
> > Jiaqi wrote:
> >
> > > Hi there,
> > >
> > > It's OK to right click the file(s) and select "copy", or select some
> > > text
> > > from any editor and press Ctrl+C. I guess the the explorer doesn't
> > > handle the
> > > Ctrl+C correctly in my case.
> > >
> > > This is a newly installed windows XP pro machine. There's no funny
> > > software
> > > on it at all.
> > >
> > > Is it a known problem? Is there any fix for it? Thanks.

> >
> > Right click problems are generally do to a misbehaving right click
> > context menu handler. See this link:
> >
> > Right-click is slow or weird behavior caused by context menu handlers
> > http://windowsxp.mvps.org/slowrightclick.htm
> >
> > --
> > Rock
> > MS MVP Windows - Shell/User
> >
> >

>
>
>

Posted by Ramesh, MS-MVP on December 22nd, 2005


Jiaqi,

I believe a shell extension is causing this, and no useful info shown by the
event viewer. Isolate the problem by temporarily disabling the third-party
shell extensions using ShellExView.

http://www.nirsoft.net/utils/shexview.html

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"Jiaqi" <Jiaqi@discussions.microsoft.com> wrote in message
news:37CEC100-E25A-4848-9755-3CBD10AE6626@microsoft.com...
Thanks for instruction.

The crash cause only one "Information" entry(not a warning or error) in
Event Viwer/Application:
Product: Windows Operating System
Source: Winlogon
Category: None
Event 1002
User: N/A
Symbolic Name: EVENT_SHELL_RESTART
Description:
The shell stopped unexpectedly and Explorer.exe was restarted.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp

Clicking the link doesnt help much. Basically the support center shows the
same information.


Regards
Jiaqi


"Ramesh, MS-MVP" wrote:




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