Hi-
I get an error everytime I run Disk Defragmenter in Windows XP, details as
follows:

Title bar: Disk Defragmenter NTFS Module
Description: Disk Defragmenter NTFS Module has encountered a problem and
needs to close. We are sorry for the inconvenience.
Error Signature: AppName: dfrgntfs.exe AppVer: 5.1.2600.2180 ModName:
dfrgntfs.exe
ModVer: 5.1.2600.2180 Offset: 00006942

Basically it just doesn't run. Any suggestions?

Thanks!
-Kurt

May be some of the core system components required to run the Defrag
utility got corrupted.
Start>Run>type in:"Certmgr.msc "(without any quote)>ok
Navigate through Trusted Root Certification Authority / Certificates to
Microsoft Test Root Authority>Remove the Microsoft Test Root Authority
entry>Restart

regards,
S.Sengupta[MS-MVP]

Kurt wrote:

> Hi-
> I get an error everytime I run Disk Defragmenter in Windows XP, details as
> follows:
>
> Title bar: Disk Defragmenter NTFS Module
> Description: Disk Defragmenter NTFS Module has encountered a problem and
> needs to close. We are sorry for the inconvenience.
> Error Signature: AppName: dfrgntfs.exe AppVer: 5.1.2600.2180 ModName:
> dfrgntfs.exe
> ModVer: 5.1.2600.2180 Offset: 00006942
>
> Basically it just doesn't run. Any suggestions?
>
> Thanks!
> -Kurt
>
>

Hello-

Thanks for the suggestion. There are only three entries that begin with
'Microsoft':
Microsoft Authenticode(tm) Root Authority
Microsoft Root Authority
Microsoft Root Certificate Authority

Should there be one with 'Test' included in the name?

Regards.
-Kurt


"S.Sengupta" wrote:

> May be some of the core system components required to run the Defrag
> utility got corrupted.
> Start>Run>type in:"Certmgr.msc "(without any quote)>ok
> Navigate through Trusted Root Certification Authority / Certificates to
> Microsoft Test Root Authority>Remove the Microsoft Test Root Authority
> entry>Restart
>
> regards,
> S.Sengupta[MS-MVP]
>
> Kurt wrote:
>
> > Hi-
> > I get an error everytime I run Disk Defragmenter in Windows XP, details as
> > follows:
> >
> > Title bar: Disk Defragmenter NTFS Module
> > Description: Disk Defragmenter NTFS Module has encountered a problem and
> > needs to close. We are sorry for the inconvenience.
> > Error Signature: AppName: dfrgntfs.exe AppVer: 5.1.2600.2180 ModName:
> > dfrgntfs.exe
> > ModVer: 5.1.2600.2180 Offset: 00006942
> >
> > Basically it just doesn't run. Any suggestions?
> >
> > Thanks!
> > -Kurt
> >
> >
>

If that test certificate is not there then do the following:-

Start>Run>In the "Open" field type SFC /PURGECACHE >ok
[Make sure that there is a space between SFC and /PURGECACHE]


Start>Run>In the "Open" field type SFC /SCANNOW>ok (Make sure that there is
a space between SFC and /SCANNOW)

regards,
S.Sengupta[MS-MVP]

"Kurt" <Kurt@discussions.microsoft.com> wrote in message
news:B50B7EEE-9C91-4E13-B011-7ED5A8D93F4D@microsoft.com...
> Hello-
>
> Thanks for the suggestion. There are only three entries that begin with
> 'Microsoft':
> Microsoft Authenticode(tm) Root Authority
> Microsoft Root Authority
> Microsoft Root Certificate Authority
>
> Should there be one with 'Test' included in the name?
>
> Regards.
> -Kurt
>
>
> "S.Sengupta" wrote:
>
>> May be some of the core system components required to run the Defrag
>> utility got corrupted.
>> Start>Run>type in:"Certmgr.msc "(without any quote)>ok
>> Navigate through Trusted Root Certification Authority / Certificates to
>> Microsoft Test Root Authority>Remove the Microsoft Test Root Authority
>> entry>Restart
>>
>> regards,
>> S.Sengupta[MS-MVP]
>>
>> Kurt wrote:
>>
>> > Hi-
>> > I get an error everytime I run Disk Defragmenter in Windows XP, details
>> > as
>> > follows:
>> >
>> > Title bar: Disk Defragmenter NTFS Module
>> > Description: Disk Defragmenter NTFS Module has encountered a problem
>> > and
>> > needs to close. We are sorry for the inconvenience.
>> > Error Signature: AppName: dfrgntfs.exe AppVer: 5.1.2600.2180 ModName:
>> > dfrgntfs.exe
>> > ModVer: 5.1.2600.2180 Offset: 00006942
>> >
>> > Basically it just doesn't run. Any suggestions?
>> >
>> > Thanks!
>> > -Kurt
>> >
>> >
>>