Steve
Look in the System log of Event Viewer for Error and Warning reports at
the time problem arises and post copies.
Restart your computer and note the precise time the Error occurs. Let
the
computer complete loading Windows and then look in Event Viewer for an
error report firstly on the System tab and if not there on the
Application.
Don't be fussy over a minute or two but ignore any messages from before
you restarted. Please post a copy here You can access Event Viewer by
selecting Start, Administrative Tools, Event Viewer. When researching
the
meaning of the error, information regarding Event ID, Source and
Description are important.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default...&Product=winxp
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message(email) and do a paste into the body of
the
message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after
exiting from Event Viewer.
Hope this helps.
Gerry
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"Steve" <stevencoates@btinternet.com> wrote in message
news:dm9i1d$nqp$1@nwrdmz02.dmz.ncs.ea.ibs-infra.bt.com...
>I am running Windows XP Pro with SP2 and full current updates applied.
>
> Recently the driver installation process has stopped automatically
> referring
> to the Windows/...INF folder to find the drivers it needs to install
> the
> like of USB flash drives or whatever.
>
> For example tonight I inserted a new flash drive into my USB port. It
> returned the error message "could not find drivers for this
> device.............." etc. Upon clicking back to the previous page and
> forcing it to look to the INF folder, hey presto, drivers found and
> installed straight away.
>
> I haven't the faintest idea what has gone wrong and it is an annoyance
> rather than a critical problem but I would appreciate if anyone could
> shed
> some light on this and how to return the process to normal,
>
> Many, many thanks in advance,
>
> Steve
>
