Whenever I try to connect my new 5G iPod or my Olympus C700 camera I always
encounter a problem. Upon connection I get the "New Hardware Found" message
and the device is properly identified. However, immediately afterward I get
a Hardware Update Wizard screen which gives the following message: "CANNOT
INSTALL THIS HARDWARE There was a problem installing this hardware: (the
device is always properly named here)" The message goes on to say: "An error
occurred during the installation of this device. The filename, directory
name or volume label syntax is incorrect" Sometimes the camera photo
download will work despite this message, but the iPod never works. If I look
at the device manager, the camera and the iPod are always shown with a yellow
exclamation. If I click on it I get the same message for both camera and
iPod--"Code 28, driver not installed" I have tried numerous times to
reinstall the drivers but nothing ever works. Both of these devices work
properly on my other computer running Windows 2000. Can anyone tell me how
to get them to work on the computer running XP Home??