Hi All

I recently got the hotfix from Microsoft to fix this issue (see
http://support.microsoft.com/kb/328213/en-us). Unfortunately, the fix
wouldn't install and I got an eeror message that "You can only install this
update on a computer with no service packs installed".

Does anyone know of a more recent hotfix for this problem?
Regards


This is the Event Properties:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 22/12/2007
Time: 10:40:07 PM
User: N/A
Computer: DADS
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Do you have Windows Home Edition, Windows XP Professional or another?


Please post a copy of what appears if you double click this link in the
Error Report
http://go.microsoft.com/fwlink/events.asp

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

duras wrote:

Gerry
I have XP Home SP2. This is what appears:

Details
Product: Windows Operating System
ID: 7023
Source: Service Control Manager
Version: 5.0
Component: System Event Log
Symbolic Name: EVENT_SERVICE_EXIT_FAILED
Message: The %1 service terminated with the following error:
%2

Explanation
The specified service stopped unexpectedly with the error indicated in the
message. The service closed safely.


User Action
To troubleshoot the error:

Review the error information displayed in the message.
To display the WIN32_EXIT_CODE error that SCM encountered, at the command
prompt, type
sc query service name
The information displayed can help you troubleshoot possible causes for the
error.



Version: 5.2
Symbolic Name: EVENT_SERVICE_EXIT_FAILED
Message: The %1 service terminated with the following error:
%2

Explanation
The specified service stopped unexpectedly with the error indicated in the
message. The service closed safely.


User Action
To troubleshoot the error:

Review the error information displayed in the message.
To display the WIN32_EXIT_CODE error that SCM encountered, at the command
prompt, type
sc query service name
The information displayed can help you troubleshoot possible causes for the
error.



--------------------------------------------------------------------------------

Related Knowledge Base articles
You can find additional information on this topic in the following
Microsoft Knowledge Base articles:
• You cannot start the Windows Firewall service in Windows XP Service Pack 2
Describes that you cannot start Windows Firewall after you install Windows
XP Service Pack 2. This article provides steps for troubleshooting startup
problems with the Windows Firewall service.
• Adding or removing a program may generate Event ID 7023
When you add or remove a program by using Add/Remove Programs in Control
Panel, the following event may appear in the system log: Event Type: Error
Event Source: Service Control Manager Event ID: 7023 Description: The
Application Management...
• You cannot create a network connection after you restore Windows XP
Fixes a problem with a restored installation of Windows XP SP1 that cannot
create a network connection.
• When you disable the Windows Firewall service on your Windows XP Service
Pack 2-based computer, the Computer Browser service stops after five minutes
and Event ID 7023 is logged in the Event Viewer
Describes a fix for an issue in Windows XP Service Pack 2 (SP2) where the
Computer Browser service stops after five minutes and Event ID 7023 is logged
in the Event Viewer System log when you disable the Windows Firewall service.





"Gerry" wrote:

To display the WIN32_EXIT_CODE error that SCM encountered, at the
command prompt, type sc query service name
I have never tried this so I will need to do some research. I will post
again some time toomorrow.

I am not sure whether you can do it some time after the event.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

duras wrote:

Hi Gerry

I've been away over Christmas. Did you find out anything else?

Colin

"Gerry" wrote:

Select Start, Run, type "cmd" without quotes and hit ENTER, type cd\ and
hit ENTER. Type "sc query application management" and hit ENTER. Note
result, type Exit and hit ENTER


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
duras wrote:

Gerry
Thanks for the reply. Did as you said and got following response:
"[SC] EnumQueryServicesStatus:Open Service FAILED 1060:

The specified service does not exist as an installed service."

"Gerry" wrote:

My instructions were not quite right.

Select Start, Run, type "cmd" without quotes and hit ENTER, type cd\
and hit ENTER. Type "sc query appmgmt" and hit ENTER.
Note result, type Exit and hit ENTER

The exit code on a Windows XP Home Edition computer is 126 meaning the
module or service, although listed as Service, is not available. It
should be available if you are using Windows XP Professional.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



duras wrote:

Gerry
This is the result:

SERVICE_NAME: appmgmt
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED

(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0


Regards

"Gerry" wrote:

Duras

Exit code 1077= No attempts to start this service have been made since
the last boot.

At the command prompt if you type net helpmsg 1077 that is what you get.

I found an explanation saying it means that the service is set to
Manual.

Of course the Exit code may have been different had the command sc query
appmgmt been executed immediately after the Event ID error occurred and
before the computer was rebooted.

You started this thread by saying installing the Hotfix failed. Is your
operating system Windows XP Home Edition, Windows XP Professional or
something else?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



duras wrote:

Gerry

XP Home SP2

Regards

"Gerry" wrote:

Duras

Installation of Hotfix Leaves Temporary Folder on Hyper-Threaded or
Multiprocessor Computer
http://support.microsoft.com/kb/817084/en-us


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
duras wrote:

Hi Gerry

I believe the hotfix I received last month from MS had been updated to
resolve this issue - see http://support.microsoft.com/kb/328213/EN-US/ (see
third "Note").
Regards

"Gerry" wrote:

Duras

Yes but years ago. I think this is one of those Events which is a
non-event. It's an error which gets recorded but one which has no affect
on the good running of your computer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

duras wrote:

OK Gerry - so I ignore all these 7023 errors. FYI, the event ID sequence is:
7035 - The Application Management service was successfully sent a start
control
7036 - The Application Management service entered the stopped state
7023 - The Application Management service terminated with the following
error:
The specified module could not be found.
These Events occur all at the same time.

Regards


"Gerry" wrote: