Tech Support > Microsoft Windows > HP Officejet 5610
HP Officejet 5610
Posted by josh on February 7th, 2008


I know this isn't really the place to post about this issue but I have
seen tons of people get loads of help here. I am sorry I have also
posted in a printing group. I just think this group would probably be
able to help me more. Again I don't intend to upset anyone for posting
this here...

I received an email this morning from my boss and he has been working
on a printer issue for a while now. He sent me what's happening and
what he has done:

User has a HP Officejet 5610 at home. They connect to a server using
RDP session and need to print to their 5610,

but the 5610 print driver isn't supported on Windows 2003. We've
installed Redirector on the server and pointed the

5600 series to a 990c and a 550c. It looks like it's printing (we see
it go from server queue to local queue), but nothing prints.

It just disappears from the local queue.



Thanks!

If anyone in this group has any idea or any experience with a problem
like this I would greatly appreciate the help.

Thanks in Advance.

Posted by Lanwench [MVP - Exchange] on February 7th, 2008


josh <JoshRhoden@gmail.com> wrote:
Printer redirection with a home/consumer grade multifunction is generally
not going to work. In a TS environment, you might have to just forget about
it. I generally tell users they probably won't be able to use consumer
multifunctions for printer redirection via TS.

You might see
http://www.msterminalservices.org/ar...-Printing.html
for some help, but also try posting in
microsoft.public.windows.terminal_services for this - that's where the TS
gurus hang out.




Posted by josh on February 7th, 2008


On Feb 7, 12:40*pm, "Lanwench [MVP - Exchange]"
<lanwe...@heybuddy.donotsendme.unsolicitedmailatya hoo.com> wrote:
Alright thanks for your help

Posted by Jasper on February 7th, 2008



"josh" <JoshRhoden@gmail.com> wrote in message
news:ce85bb10-50a3-4089-a542-7e43e6b0b3b1@i29g2000prf.googlegroups.com...
On Feb 7, 12:40 pm, "Lanwench [MVP - Exchange]"
<lanwe...@heybuddy.donotsendme.unsolicitedmailatya hoo.com> wrote:
Alright thanks for your help

Also check that the RDP client on the users system is Ver. 6.0



Posted by woody on February 7th, 2008


Try here:

http://tinyurl.com/2r92cn

Quite from linled page : "This installation supports networked (Ethernet or
wireless) and USB installations. The network install method is supported
from the command line only; please see Readme file for proper Network
Installation. (Readme files can be found in extraction directory; see Step 4
in the installation instructions below or
"C:\temp\HP_WebRelease\Setup\Enterprise\readme ")"

Woody



"josh" <JoshRhoden@gmail.com> wrote in message
news:87e7d202-e6fc-430c-b6c5-7f27eedf7fc4@v67g2000hse.googlegroups.com...


Posted by Lanwench [MVP - Exchange] on February 7th, 2008


woody <woody@woohoo.ca> wrote:
This won't help you on TS - you need the plain vanilla driver files, not any
setup files.

Moreover, you don't install drivers on a TS box just because someone can't
print anyway - it will cause problems.




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