Tech Support > Microsoft Windows > My mouse wont scroll
My mouse wont scroll
Posted by Mark on January 1st, 2006


I am a new user of XP.

I have just installed "Quicken" a now technically unsupported financial
prgramme in XP, but my mouse does not scroll. It does in other programmes.
Any ideas?
--
Mark

Posted by Joe on January 1st, 2006


Mark wrote:
> I am a new user of XP.
>
> I have just installed "Quicken" a now technically unsupported financial
> prgramme in XP, but my mouse does not scroll. It does in other programmes.
> Any ideas?


I have the same problem. My USB mouse will scroll in every app. except
my computer games.

--
eddyyousef@gmail.com

Posted by Malke on January 1st, 2006


Mark wrote:

> I am a new user of XP.
>
> I have just installed "Quicken" a now technically unsupported
> financial
> prgramme in XP, but my mouse does not scroll. It does in other
> programmes. Any ideas?


You must have installed a very old version of Quicken then, because
Intuit is still making that program and it is of course supported in
XP. XP has been out for over 4 years now.

If the mouse doesn't scroll in a program, that is because the program
doesn't allow it and there isn't anything you can do about it. It isn't
an operating system limitation.

If you are using a very old version of Quicken, uninstall it and install
a current version one. Or look on Intuit's website to see if this was a
known issue with your version of Quicken.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Posted by Ken Blake, MVP on January 1st, 2006


Mark wrote:

> I am a new user of XP.
>
> I have just installed "Quicken" a now technically unsupported



"Unsupported"? Why do you say that? Unless yours is a very old version,
that's not true.


> financial prgramme in XP, but my mouse does not scroll. It does in
> other programmes. Any ideas?



The mouse scrolls fine in Quicken 2006 here. What version are you running?

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup


Posted by Talahasee on January 1st, 2006


On Sun, 1 Jan 2006 05:36:02 -0800, "Mark"
<Mark@discussions.microsoft.com> wrote:

>I am a new user of XP.
>
>I have just installed "Quicken" a now technically unsupported financial
>prgramme in XP, but my mouse does not scroll. It does in other programmes.
>Any ideas?



1. Uninstall Quicken

2. Go to Control Panel

Reinstall your mouse driver


Tallahassee

Posted by Malke on January 1st, 2006


Talahasee wrote:

> On Sun, 1 Jan 2006 05:36:02 -0800, "Mark"
> <Mark@discussions.microsoft.com> wrote:
>
>>I am a new user of XP.
>>
>>I have just installed "Quicken" a now technically unsupported
>>financial
>>prgramme in XP, but my mouse does not scroll. It does in other
>>programmes. Any ideas?

>
>
> 1. Uninstall Quicken
>
> 2. Go to Control Panel
>
> Reinstall your mouse driver
>
>
> Tallahassee


The issue is not with the OP's mouse driver since scrolling works in
other programs. There would be no point in uninstalling Quicken and
reinstalling the mouse drivers. The issue is with the way the program
is coded, not the mouse drivers.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User