- ntdll.dll error following SP3 installation on Intel MB computer causing to reboot
- Posted by Rajiv K Khandelwal on May 13th, 2008
After installing SP3 to one of my Intel MB computers in the network, it is
going into a continuous reboot. As suggested in one of the following article
http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx
I could find the following error:
Stop: c0000221 unknown HARD ERROR
\systemRoot\system32\ntdll.dll
I shall be grateful if someone can guide me how to rectify this error.
Thanking you in advance,
Rajiv Khandelwal
- Posted by Fazal on May 13th, 2008
This is a normal dll coruption after SP3 install and you need to replace
the dll...need to go to the recovery console for it...
1.Boot ur machine from the CD..follow the instructions till the time it
says press r to repair.
2.select the correct drive from the RC..
3.Copy the file in question(ntdll.dll) from the XP CD..(it shud be in
the i386 folder) to C:\Windows\System32..(considering u have windows on
c drive
)
Regards
Fazal
--
Fazal
- Posted by Gerry on May 13th, 2008
Rajiv
Background information on Stop Error Report
http://msdn.microsoft.com/en-us/library/ms797157.aspx
0xC0000221: STATUS_IMAGE_CHECKSUM_MISMATCH
Indicates driver problems, system file problems, disk corruption
problems (such as a damaged pagefile), or faulty memory hardware.
Source: http://aumha.org/a/stop.htm
I think Fazal's suggestion is a good one if you can master the necessary
commands to copy the replacement file.
How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/kb/307654/en-us
Description of the Windows XP Recovery Console
http://support.microsoft.com/kb/314058
http://pcsupport.about.com/od/termsc/p/copy.htm
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Rajiv K Khandelwal wrote:
- Posted by Rajiv K Khandelwal on May 14th, 2008
Fazal,
Thanks for your advice. I tried to follow your advice and was able to go to
c:\windows folder by the XP installation disk. However, when I type the
command copy f:\i386\ntdll.dll c:\windows\system32 I get the message "Access
denied".
Can you suggest a work around for this?
Thanking you for your help.
Rajiv Khandelwal
"Fazal" <fazalzaidi@msn.com> wrote in message
news:Fazal.39celj@no-mx.tabletquestions.com...
- Posted by Fazal on May 14th, 2008
Please use the SET command in Recovery Console, set the following
variables to TRUE
"allowallpaths": Allows you to change directories to
include all folders on all drives.(CD Command)
- "allowremovablemedia": Allows you to copy files from the hard disk to
a
floppy disk or other recognized removable media.
Regards
Fazal
--
Fazal
- Posted by Rajiv K Khandelwal on May 14th, 2008
Fazal,
Thank you for your advice. On trying to use the SET command, I am getting
the following message:
"The SET command is currently disabled. The SET command is an optional
Recovery Console command that can only be enabled by using the Security
Configuration and Analysis snap-in"
Kindly advise what needs to be done to enable the command.
Thanking you in advance,
Rajiv Khandelwal
"Fazal" <fazalzaidi@msn.com> wrote in message
news:Fazal.39e1ui@no-mx.tabletquestions.com...
- Posted by Fazal on May 14th, 2008
hmmmm...
That brings us to the end of RC trick coz there are limited ways of
enabling the SET command and all of them require logging onto the
PC...it is quite strange that the SET command was disabled coz I still
never came accross finding it disabled though I have workd on thousands
of No boot boxes...
OK ..heres the plan..
Option A->Either we go ahead with an inplace repair...That means ur
current installation will be repaired using the media and ur programs
remain intact...only updates wud need to be installed..
check this
How to Perform a Windows XP Repair Install
'How to Perform a Windows XP Repair Install'
(http://www.michaelstevenstech.com/XPrepairinstall.htm)
Option B->Parallel Install..Install XP on another drive,and copy the
required files from there on the main OS..
I would prefer the first one...
Hope this helps!!
Regards
Fazal
--
Fazal
- Posted by Rajiv K Khandelwal on May 15th, 2008
Thank you for your advice. I have repaired the XP and have installed SP2. I
am wondering whether to install SP3 now or not. Kindly advise.
Rajiv Khandelwal
"Fazal" <fazalzaidi@msn.com> wrote in message
news:Fazal.39egni@no-mx.tabletquestions.com...
- Posted by Fazal on May 15th, 2008
Dear Rajiv...
We are still seing some issues with XP SP3...I had pushed it on around
10 PCs and ended uninstalling it..though all errors after XP can be
rectified too.
u may may check KB 946480 for the lists of fixes in XP SP3 and like
wise decide...XP SP3 has worked fine for many pple...but me n u were'nt
the lucky ones
GoodLuck....
Regards
Fazal
--
Fazal
- Posted by Joe Coyle on July 4th, 2008
I had the same issue after installing SP3. I was able to boot from another
hard drive and copy the ntdll.dll file onto my XP drive. When I rebooted
with the XP Drive I did receive two warning message that software was being
installed for a com port and hard drive that had not been tested and approved
for XP. I did select, "Do not Proceed" to both message.
My computer seemed to be locked up with only my desktop background showing
(No icons). After waiting for sometime, I did hard shut down the computer
and once the computer was retarted, Everthing seemed to be fine.
After checking my hardware devices, I did find that I had a comunication
port not installed correctly. I just reinstalled the device and that took
care of that issue.
Hope this helps.
"Rajiv K Khandelwal" wrote: