Tech Support > Microsoft Windows > Outlook Express - "Create mail" window sometimes remains open after sending message
Outlook Express - "Create mail" window sometimes remains open after sending message
Posted by Robert S on April 24th, 2006


Sometimes when I send a message in OE by clicking the "Send" button, nothing
appears to happen. When I check in my "Sent items" folder, it shows that
the message has been sent (I'm using an IMAP account). This sometimes
results in a message being sent more than once because it looks as if it has
never been sent.

I have heard that other people sometimes have this problem.

Any clues how I can fix this?


Posted by PA Bear on April 24th, 2006


Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File >
Identities > Add new identity). Assuming all is well, import messages from
the old Identity before deleting it (File > Identities > Manage Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsof...tlooke xpress
OE General newsgroup:
news://msnews.microsoft.com/microsof...xpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Robert S wrote: