Tech Support > Microsoft Windows > The RPC server is unavailable.
The RPC server is unavailable.
Posted by Jac on January 9th, 2008


Hi one some of our workstation im trying to do this command

getmac /s 192.168.80.82

But im receiving this error
ERROR: The RPC server is unavailable.

I am able to access \\192.168.80.82\c$
There is not firewall on our workstations
The service Remote Procedure Call (RPC) is running

Can someone help me please

Thanks

Jac

Posted by VanguardLH on January 9th, 2008


"Jac" wrote in message news:uQgqIotUIHA.1184@TK2MSFTNGP04.phx.gbl...

So are YOU (where you are running getmac) on the same subnet as the
target host?

According to http://tangentsoft.net/wskfaq/examples/getmac-rpc.html,
getmac doesn't work anymore. So you'll need to use a utility or
command that uses NetBIOS instead (but that requires file/print
sharing be enabled on the target hosts), like
http://www.youngzsoft.net/cc-get-mac-address/ (which isn't free). You
could use LanSpy at http://lantricks.com/lanspy/ (free).

Have you yet tried using "arp -a [ipaddrs]"?


Posted by Jac on January 9th, 2008


Well the thing is that its not only with the command getmac that i receive
this error

I have the program SmartCode Manager and im trying to take control of the
registry with the software and i get the error too


"VanguardLH" <VanguardLH@mail.invalid> wrote in message
news:0b6dnS9-T_VZghjanZ2dnUVZ_tyknZ2d@comcast.com...

Posted by Jac on January 10th, 2008


I have the same problem if i tried to open WMI Control propertie on a remote
control pc in Computer Management section Services and Applications

Any help ?


"Jac" <support@ville.blainville.qc.ca> wrote in message
news:efGuruvUIHA.4868@TK2MSFTNGP03.phx.gbl...

Posted by VanguardLH on January 10th, 2008


"Jac" wrote in message news:eGWQBA5UIHA.4360@TK2MSFTNGP06.phx.gbl...

Do you have SNMP installed on the hosts?

Start -> Help and Support, search on "install snmp".
There should be an article on how to install SNMP.

There are articles at Microsoft on WMI SNMP, like
http://msdn2.microsoft.com/en-us/lib...21(VS.85).aspx. WMI by
itself is just another interface to define hardware but I'm not sure
it supports anything to network or manage hosts across a network using
that interface; see
http://en.wikipedia.org/wiki/Windows...nstrumentation. I've
never gotten into this level of enterprise management of hosts so you
might want to ask in a system admin or networking group. SNMP popped
into my head when you mentioned WMI and trying to use it across a
network.

I have never used SmartCode Manager (https://www.s-code.com/) but I
have used standard VNC, UltraVNC, and TightVNC (don't know what
version they rolled into their product). They have their own FAQ.
One article was https://www.s-code.com/products/vncmanag/faq.aspx#6
and maybe it applies to you. They also have forums there. Their site
is a bit crappy in that it mixes secure and non-secure content for no
good reason. A search on "rpc" turns up some articles there, like
having to punch through the firewall by allowing the ports for remote
admin. Although you said there is no firewall on your workstations,
Windows XP and onward come with one so maybe your users enabled it.



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