Tech Support > Microsoft Windows > SP2 installation failed: Failed to install Catalog Files
SP2 installation failed: Failed to install Catalog Files
Posted by Dmitry Duginov on April 20th, 2006


Hi,

There is a problem with SP2 installation: "Failed to install Catalog Files"

Here's log details:

1476.031: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.wme
rrenu.cat with error 0x57
1476.031: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.2.wmerrenu.cat with error 0x80092004
1476.953: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.ntp
rint.cat with error 0x57
1477.000: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.2.ntprint.cat with error 0x80092004
1479.734: InstallSingleCatalogFile: MyInstallCatalog failed for
Tmp.2.ntprint.cat; error=0xfffffbfe.
1479.750: DoInstallation:MyInstallCatalogFiles
failed:STR_CATALOG_INSTALL_FAILED
1489.015: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
1489.015: DoInstallation: Failed to unregistering spuninst.exe for
recovery.

After that SP2 cannot even rollback. "Windows XP has been partially updated
and may not work properly"

Please advise.

Dmitry


Posted by Rock on April 20th, 2006


Dmitry Duginov wrote:

How to use the Automatic Recovery feature to recover your computer if
the Windows XP Service Pack 2 Setup program is not completed successfully
http://support.microsoft.com/?id=875355

How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/?id=875350

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com


--
Rock
MS MVP Windows - Shell/User