When accessing the Update site, you receive the 0x80240020 error.
http://update.microsoft.com/windowsu...cleid=39&ln=en
Resolution:
1. Log on as an administrator for this computer..
a. Click Start
b. Click Control Panel, and then double-click User Accounts.
If you do not have an adminstrator account, ask one of the administrators
listed to create one for you, and then log on using that account to visit
Windows Update.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)
Bob McLeran wrote:
> I'm having a problem updating Windows XP. SP2 is installed and updated
> through mid-September 2005. Now Windows/Update finds that my system
> needs new updating software: To use Microsoft Update, you must first
> install the latest version of some Windows components.
>
> I click on Download and Install Now. The update downloads, and then I
> get the message: Windows Genuine Advantage Validation Tools (KB892130) -
> Updates were unable to be successfully installed.
>
> The Windows Update Log shows error, hr=80240020 and 0x8000704dd and
> 0x80240020 as errors.
>
> The MicroSoft web site indicates that error 80240020 indicates
> "ionteractive user is missing" and SUS_E_NO_INTERACTIVE_USER and Dec
> Error Code -2145124320.
>
> I'm at a loss.
