Tech Support > Microsoft Windows > Windows XP Startup Stops After Splash Screen
Windows XP Startup Stops After Splash Screen
Posted by HC on November 8th, 2005


When I boot up my computer, it goes through the regular startup routine. The
Windows screen comes up and then it goes black. Normally, the cursor pops up
in a few seconds and then the logon screen. Instead, my computer goes to the
black screen, the cursor never shows up, and it stays at that black screen.

I can get into safe mode but that is it although one night I just left it
in the "hang" status and went to bed. The next morning, it had finally
started. Help!!??!!

Posted by Dixonian69 on November 8th, 2005


What cahnges have you made to computer? software or hardware?

Perform System Restore while in Safe Mode!!!

--
Dennis S.
I''m from Illinois. I hope I helped you. Good Luck.


"HC" wrote:

> When I boot up my computer, it goes through the regular startup routine. The
> Windows screen comes up and then it goes black. Normally, the cursor pops up
> in a few seconds and then the logon screen. Instead, my computer goes to the
> black screen, the cursor never shows up, and it stays at that black screen.
>
> I can get into safe mode but that is it although one night I just left it
> in the "hang" status and went to bed. The next morning, it had finally
> started. Help!!??!!

Posted by Rock on November 8th, 2005


HC wrote:

> When I boot up my computer, it goes through the regular startup routine. The
> Windows screen comes up and then it goes black. Normally, the cursor pops up
> in a few seconds and then the logon screen. Instead, my computer goes to the
> black screen, the cursor never shows up, and it stays at that black screen.
>
> I can get into safe mode but that is it although one night I just left it
> in the "hang" status and went to bed. The next morning, it had finally
> started. Help!!??!!


What's the computer's configuration - stand alone or networked -
peripherals attached, OS Home or Pro, what SP level, updated? What
changed prior to this starting?

Do some clean boot troubleshooting:
How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

--
Rock
MS MVP Windows - Shell/User

Posted by HC on November 9th, 2005


Thanks for the suggestions. I went back day by day with the System Restore
and a couple days back restore appears to have solved the problem. I
appreciate the help. Thanks.


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