Hi Group,

Just come back from trying to set up my neighbour's new computer.
Activated fine.
Internet working fine,
Emails working fine
Newsgroups working fine.

Yet when I try to update the Anti-Virus software the computer freezes.
I tried doing a windows update with the same result.
Tried doing a printer driver update same result.

Removed Anti-Virus and repeated above, same result.

Could anybody please advise me what might be causing this problem, and any
possible solutions.

Thanks in advance.

David.

Where are the downloads headed...Try downloading to a new folder on the
desktop,or try downloading in the "open file" mode.Have you updated to
windows
update,did those downloads succeed....Is SP2 installed...

"dNOfSPAMn" wrote:

> Hi Group,
>
> Just come back from trying to set up my neighbour's new computer.
> Activated fine.
> Internet working fine,
> Emails working fine
> Newsgroups working fine.
>
> Yet when I try to update the Anti-Virus software the computer freezes.
> I tried doing a windows update with the same result.
> Tried doing a printer driver update same result.
>
> Removed Anti-Virus and repeated above, same result.
>
> Could anybody please advise me what might be causing this problem, and any
> possible solutions.
>
> Thanks in advance.
>
> David.
>
>
>