Hi,

I've read some posts on various aspects of problems with WinXP hanging under
various situations, but I am not sure how exact those issues are to mine.

Recently whenever the computer restarts, after Window's System updates or
during a forced restart during a program installation, the system exits
properly and seems to reboot normally, but the screen goes black after the
WinXP logo appears and the system remains inoperable until I physically turn
off and restart, which always proceeds without any problem.

My system is a P4, running XP sp2, with 512 MB of RAM.

Thanks for any advise.

Did you try booting into Safe Mode and then checking for errors?

"The Phantom" <ThePhantom@discussions.microsoft.com> wrote in message
news:52614235-55CE-4199-A4B0-9A545061B517@microsoft.com...
> Hi,
>
> I've read some posts on various aspects of problems with WinXP hanging
> under
> various situations, but I am not sure how exact those issues are to mine.
>
> Recently whenever the computer restarts, after Window's System updates or
> during a forced restart during a program installation, the system exits
> properly and seems to reboot normally, but the screen goes black after the
> WinXP logo appears and the system remains inoperable until I physically
> turn
> off and restart, which always proceeds without any problem.
>
> My system is a P4, running XP sp2, with 512 MB of RAM.
>
> Thanks for any advise.

Hi, Jerry,

I did as you suggested and it worked, but I am baffled as to why simply
booting in safe mode should do anything. When I did so, no errors occurred,
so I rebooted in normal mode and tired restarting a few times and each time
it worked.

If some error had been uncovered, I could understand it.

I am often mystified by computers, but thanks for the help!

"Jerry" wrote:

> Did you try booting into Safe Mode and then checking for errors?
>
> "The Phantom" <ThePhantom@discussions.microsoft.com> wrote in message
> news:52614235-55CE-4199-A4B0-9A545061B517@microsoft.com...
> > Hi,
> >
> > I've read some posts on various aspects of problems with WinXP hanging
> > under
> > various situations, but I am not sure how exact those issues are to mine.
> >
> > Recently whenever the computer restarts, after Window's System updates or
> > during a forced restart during a program installation, the system exits
> > properly and seems to reboot normally, but the screen goes black after the
> > WinXP logo appears and the system remains inoperable until I physically
> > turn
> > off and restart, which always proceeds without any problem.
> >
> > My system is a P4, running XP sp2, with 512 MB of RAM.
> >
> > Thanks for any advise.
>
>
>

The Phantom wrote:
> Hi, Jerry,
>
> I did as you suggested and it worked, but I am baffled as to why simply
> booting in safe mode should do anything. When I did so, no errors occurred,
> so I rebooted in normal mode and tired restarting a few times and each time
> it worked.
>
> If some error had been uncovered, I could understand it.
>
> I am often mystified by computers, but thanks for the help!

Check Event Viewer for errors in Application and System logs; right
click My Computer, Manage, Event Viewer.

I suspect you may have had a corrupt or missing system file that was
corrected automatically by Windows File Protection.

Steve N.

>
> "Jerry" wrote:
>
>
>>Did you try booting into Safe Mode and then checking for errors?
>>
>>"The Phantom" <ThePhantom@discussions.microsoft.com> wrote in message
>>news:52614235-55CE-4199-A4B0-9A545061B517@microsoft.com...
>>
>>>Hi,
>>>
>>>I've read some posts on various aspects of problems with WinXP hanging
>>>under
>>>various situations, but I am not sure how exact those issues are to mine.
>>>
>>>Recently whenever the computer restarts, after Window's System updates or
>>>during a forced restart during a program installation, the system exits
>>>properly and seems to reboot normally, but the screen goes black after the
>>>WinXP logo appears and the system remains inoperable until I physically
>>>turn
>>>off and restart, which always proceeds without any problem.
>>>
>>>My system is a P4, running XP sp2, with 512 MB of RAM.
>>>
>>>Thanks for any advise.
>>
>>
>>