Tech Support > Microsoft Windows > Mobile Devices > Active Sync 4.5, Outlook 2003 and Palm Treo 700W calendar problems
Active Sync 4.5, Outlook 2003 and Palm Treo 700W calendar problems
Posted by Scott on August 1st, 2007


Hello,

I'm using Outlook 2003 SP2, Active Sync 4.5 and a Palm Treo 700W. And for
as long as I can remember, I have had the following problems:

-- The first time I sync my Treo, Outlook spikes the processor to 100% and
the RAM utilization climbs until it finally crashes (or I kill it in task
manager).

If Outlook crashes and restarts, or if I kill it in task mgr then restart
it, I can re-sync the device all day long without problems provided I don't
restart the computer.

I'm trying to sync contacts, calendar and files -- not email. And I'm not
using the exchange server settings for sync.


The second problem is with the calendar. Once I go through the procedure
above, no appointments will sync unless I have created them myself. For
appointments I have accepted from others, I have to open each appointment,
type a few characters and do a carriage return, then re-save the appointment
-- and it will immediately sync with my device. Nothing else works to move
these appointments down to the device.

I have tried to re-install Office 2003 but it did not help. I've done a
hard reset of my Treo, but it did not help. The same problem occurred with
previous versions of Active Sync -- I had hoped 4.5 would fix the problem,
but it did not.

It's getting really tiresome to go through this dance every time I want to
sync my device. So I'm writing to ask if anybody has seen these problems and
I appreciate any advice you can offer to me.

Thank you!

Scott

Posted by Chris De Herrera on August 3rd, 2007


Hi,
Do you have any Outlook add-ons that could be causing a problem?


--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

Windows Mobile Device Center FAQs -
http://www.pocketpcfaq.com/faqs/wmdc/index.htm
ActiveSync Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/t-shootactivesync.htm

"Scott" <Scott@discussions.microsoft.com> wrote in message
news:59654444-29D3-43C6-AAA1-B49EEA50CD38@microsoft.com...


Posted by Scott on August 3rd, 2007


Chris,

Thank you for your suggestion.

I'm only using the Microsoft plug-in to backup my PST files once every 2
weeks.
The link to this plug-in is below.

http://www.microsoft.com/downloads/d...displaylang=en

Thanks,
Scott



"Chris De Herrera" wrote: