I am having a problem with my new Mobile 5 device - when I plug in the usb
cable ActiveSync on my laptop says 'Connecting...' and then just stays in
that state forever - it never gets to the 'Set up partnerships' screen. My
laptop is XP sp2

I have tried the following:
- hard reset the device
- reinstall ActiveSync 4 on my laptop
- updating usb drivers on my laptop
- a different usb cable

Nothing makes any difference.

If I plug in a WM2003 device it is recognised immediately

I also tried plugging my WM5 device into someone else's laptop with AS4 - it
recognised it fine.

Seems to me it is my laptop setup that is causing the problem but I dont
know what else to try

Any suggestions?

Hi Andy,

Take a look at
http://www.microsoft.com/windowsmobi...c/default.mspx &
http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm for solutions.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj


"Andy Paterson" <andy.paterson@isa.co.uk> wrote in message
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