Tech Support > Microsoft Windows > Mobile Devices > Internet extremely slow and unreliable from PPC
Internet extremely slow and unreliable from PPC
Posted by Michel Merlin on August 5th, 2004


I have a Compaq iPaq h2215, ActiveSync® 3.7.1 Build
4034, USB 1.1 connection to a Laptop W2KSP4 US,
which connects to Internet at 56K at home,
or at 10Mbps (but through a proxy) at office.

Synchronization between PPC and PC has always been very slow
(weird that a 2003 device this price is only USB1.1, but in
addition, every transfert is still way slower than the according
1.5MB/s), but works. However the connections *from the PPC to
the Internet* are abnormally slow hence unreliable.

The iPaq was bundled with AvantGo and other software. I bought
many additions, including Battery Pack
http://www.handango.com/PlatformProd...24948&review=1
and Journal Bar
http://www.handango.com/PlatformProd...52103&review=1
and Journal Bar Expansion Pack
http://www.handango.com/PlatformProd...91514&review=1

JB retrieves web pages when connected so you can view them
later - while commuting for instance. Fine, excepted that, first
every page is very slow to render (I mean, even when the page is
already in the PPC), second, since JB v.2.03, links don't work
any more inside JB, so the pages that are only behind links are
practically unreachable offline.

I then uninstalled JB and installed AvantGo (My AG version was
downloaded Sat 17 Jan 2004 from
https://my.avantgo.com/downloads/AGC...lientSetup.exe
following the directions from my iPaq h2215 Companion CD). AG is
much faster between pages, but after the 1st sync (which went
smoothly), it never syncs again. The ActiveSync page
http://www.microsoft.com/windowsmobi...ivesync37.mspx
says:

Notes
~~~~~
If you use AvantGo and have installed an upgrade (such
as the AvantGo Security Upgrade for Pocket PC devices),
installing ActiveSync 3.7.1 will prevent AvantGo from
syncing properly.
To fix this problem, please reinstall the latest version
of AvantGo.

However in July I had forgotten this and during the numerous
attempts at getting help from AvantGo's so-called "support",
they never bothered addressing this (the only point they care is
to wait 1 week before "answering", and to ask you to pay to get
faster "answers").

I uninstalled AvantGo and installed the new beta 3 of JB - no
improvement: extremely slow and unreliable connection to
everything Internet, be it from Journal Bar, Internet Explorer
outside JB, but also currencies updates in MxConverter
http://www.handango.com/PlatformProd...31759&review=1
(a completely different and unrelated application).

I uninstalled JB, but the problem persists: when I try to view a
web page, say « Français de Guantanamo: examen mardi des
demandes de mise en liberté » - AFP 03/08/2004 - 10:27
http://pocketpc.msn.fr/services/news...2.ggfosf3p.asp
or Yahoo ( http://www.yahoo.com ), I wait 25 to 90 seconds
before getting, either a "The page you are looking for cannot be
found" message, or the requested page but without its images.

Unfortunately AvantGo can't be really uninstalled unless through
a Hard Reset of the PPC. So there are pieces of AvantGo left on
my PPC. I won't Hard Reset until I have a new good recent backup
of all my Laptop. And of course I won't reinstall AvantGo even
if a newer version.

I guess my problem is due to bad programming at the same time in
ActiveSync, AvantGo, and Journal Bar. Each one of those
companies rejects the fault onto others, and above all onto
users, but I guess the problem mostly comes from those 3
companies, first from MS with AS (don't be offended: the one who
offers the most service and takes the most responsibility, does
risk the most to be in failure). However other users have no
problems surfing the Internet from their PPC using ActiveSync.

So, before doing my backup + Hard Reset, anyone has a hint at
what drags me down this way, and what I can do to it?

{Excuse me to be this long. But I think long writing is long to
*write*, but not to *read* - provided complete and carefully
written, which I tried}.

Paris, Thu 5 Aug 2004 15:35:20 +0200

Posted by Chris De Herrera on August 8th, 2004


Hi,
Here's part of the problem. ActiveSync does not support using a proxy to
access the internet. This is because ActiveSync acts like a proxy to the
Pocket PC and
there is no setting to setup the proxy.

Also keep in mind that the speed will vary depending on these factors:

1. How much is the internet being used by the PC? If the PC is download
lots of data then the Pocket PC will download data slower.
2. How many applications are running on the Pocket PC? Try a soft reset and
then open Internet Explorer on the Pocket PC before attempting the other
apps. There is a delay in opening the apps since they are not in ram
running already.

Also, I would suggest trying a true network connection rather than trying to
use ActiveSync to connect to the internet.

--
Chris De Herrera
http://www.cewindows.net
http://www.tabletpctalk.com
http://www.pocketpctalk.com

"Michel Merlin" <michel.merlin@laposte.net> wrote in message
news:OCt7gFveEHA.708@TK2MSFTNGP09.phx.gbl...



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