Tech Support > Microsoft Windows > Mobile Devices > Message:Unable to preserve data on device after restore backup
Message:Unable to preserve data on device after restore backup
Posted by PaulTheNewbe on March 22nd, 2006


Hi,
I hope someboddy resolve my problem. I run iPAQ h6320 WM2003SE2 with
Exchange SP2.

I hard reset my device and I restore backup (sprite backup software)'
then when I try to select Inbox whit ActiveSync (tool/option/server)
this message popup
UNABLE TO PRESERVE DATA ON DEVICE ( calandar and contact doing
perfect... chek box and they synchronise perfecly) I tap X for closing
the popup box and second popup box open with this message UNABLE TO
REMOVE OLD DATA FROM DEVICE PLEASE WAIT A MINUTE AND TRY AGAIN. I
can't select Inbbox
I go to check my old mail direct on my Exchange account via FTTPS and I
delete my messages folder and deleted DELETED folder... and nothing!
My probleme stay on same thing....
My certificate is valid and BEFORE MY HARD RESET evrething with my mail
was perfect....! I receve beteween 80-100 messages dayly it's verry
important for my job.
Please... help me... this is a verry serious problem and I have lot
prejudice
THANKS FOR YOUR HELP....!

Posted by Rob Borek on March 23rd, 2006


On 22 Mar 2006 16:44:55 -0800, "PaulTheNewbe"
<administration@paulrichard.ca> wrote:

Remove the Server ActiveSync settings (ie delete the server), then add
back in the server.

--
Rob Borek
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.

Posted by Ken on April 21st, 2006


How do I do this -- "> Remove the Server ActiveSync settings (ie delete the
server), then add back in the server" -- I can change the setting but not
delete them?

"Rob Borek" wrote:


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