I've run ScanPST along with Detect and Repair on my Outlook 2003 probably
hundreds of times. I even hunted down and renamed MAPI32.dll but still seem
to have 2 of them with one being in C:\WINDOWS\system32 and another in
C:\Program Files\Common Files\System\MSMAPI\1033. Meanwhile there is another
similar mapi name of MSmapi.dll (note the additional "MS") found in
C:\Program Files\Common Files\System\MSMAPI\1033 that I'm afraid to mess
with. (Once I did and I had to use system restore to fix the problems.)

Here's the problem: I sync up and get an Attention Required message on my
T-Mobile WM5 MDA and my desktop PC. I click "yes" on the PDA's message "A
problem was encountered, you will lose data on the next sync..." Active Sync
then proceeds to apparently sync up OK but it puts up the number of email
messages to be synced as if it is the first time it was syncing them. The
sync finishes and I check my email folders and find that all of the extra
email folders that were set to be synced are no longer synced. (I have about
20+ additional email folders within Outlook 2003 but this happens whether
it's only two or 10 email folders to be synced.)

I then go into the email options of Active Sync and check the additional
folders to be synced again. They then sync fine. I disconnect the device and
double check the email folders that have been selected for synchronization -
all fine still. I then hook the MDA back up to the PC via USB and get the
same "attention required" message and the ugly saga stars all over again -
click "yes" on the PDA to the message and lose all of the additional email
folder synchronizations beyond the inbox folder.

Meanwhile in between this I run ScanPST and sometimes get an indication that
errors need to be fixed and sometimes not.

This has been a complete drag that I had nearly been resigned to accept.
However tonight when I lost an important reply that had been composed on my
WM 5 MDA's Outlook Inbox which had been was waiting in the MDA's Outlook
Outbox but was comletely wiped out by this recurring problem during syncing I
decided to post here to try to get to the bottom of this.

I'm constantly trying to sing the praises of WM5 to so many of my business
friends and acquaintances that are using Treo 650s but I've given up doing
this since Windows Mobile with Active Sync is so undependable as a serious
business tool. I('ve been using Windows CE since the very first days of WinCE
1.0 on an Everex Palmtop PC.)

Though the eye candy and features of the OS and devices have increased the
Active Sync software has gotten considerably more buggy and terribly
confusing. At least Active Sync 4.2 seems to give a wee bit more info but it
still isn't giving me enough feedback to get to the bottom of this problem.

I forgot to mention: I'm syncing up 2 weeks of messages, full messages,
attachments set to go to the storage card for anything under 5000 Kb. Also I
never had this probelm before with my iPaq 3900 using active sync 3.7. I've
deleted and creatd the partnership about 7 times. I've change the Active Sync
settings on the MDA to "keep the item on the device" in the event of a
conflict in hopes this would preserve my folders' sync settings but still no
luck.

"alvester" wrote: