I have a problem setting up what Outlook items to sync in WMDC. All the
Outlook items are greyed out and underneath each item it says "Outlook has
not been installed." Outlook 2007 is indeed installed. I uninstalled both
Outlook and GroupWise, apparently there must be some sort of mapi conflict
that I'm not sure how to resolve. I then reinstalled both Outlook and
GroupWise, checking WMDC after each reinstall. Even with no trace of
GroupWise on the computer, WMDC still said that Outlook was not installed
and therefore could not select which items to sync. BTW, both Outlook and
GroupWise work fine together on the same machine as I've setup a second
profile for Outlook. I made sure to clear out any GroupWise entries in the
mail settings in the control panel during my troubleshooting...no dice.

This is a Vista Business laptop - Dell Vostro 1700.

Any ideas on how to get the pda syncing with Outlook again?

Thanks,
Tom

Hi Tom,

See if running fixmapi.exe helps solve your issue. You should find it under
the following location (Copy/Paste it into a explorer window or run prompt):

%SystemRoot%\System32

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



"SoxFanInVA" <tjubb@no.spamsalot.hotmail.com> wrote in message
news:OjHzN4rCIHA.324@TK2MSFTNGP04.phx.gbl...

This is what I get when running the fixmapi utility:
"LoadLibrary: GetLastError =126"
What next?


"Raj Pillai" <YouMeAndTheMail@Softhome.net> wrote in message
news:eB8OGo2CIHA.4956@TK2MSFTNGP06.phx.gbl...

I'm thinking this is a Groupwise vs. Outlook problem. In order to get
GroupWise working on a Vista box, I had to install it unconventially and
copy a different mapi.dll file over for it to work. I'm assuming this is
the root of the problem, which is not pleasant because the user relies on
both programs. I will try blowing away the mapi.dll file and then do a
sfc/scannow and see what I get.

Let me know if you have any other ideas.

Tom



"Raj Pillai" <YouMeAndTheMail@Softhome.net> wrote in message
news:eB8OGo2CIHA.4956@TK2MSFTNGP06.phx.gbl...

Hi Tom,

Sorry but I do not have any experience with Groupwise. Since you mentioned
you suspected a mapi conflict, I suggested running fixmapi. If you are able
to resolve your issue, I would be interested in hearing what helped solve
it. Thanks.

--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj



"SoxFanInVA" <tjubb@no.spamsalot.hotmail.com> wrote in message
news:enKy6tCDIHA.4584@TK2MSFTNGP03.phx.gbl...

I don't have GroupWise (nor know what it is) but have the same problem. I am
running Vista Ultimate 32 and Office 2007. However, in my case this seems an
intermittent issue. Even though it says "Outlook has not been installed",
about 60% of times my stuff does get synced. Not able to see any pattern,
though. Since it now says "Outlook has not been installed" below each of the
Outlook items, and I am sure I was able to select those back in April when I
initially set up the relationship, it is my guess that something got screwed
up in later updates - either of Outlook or of WDMC.

I will start to dig into Registry now to see if I am able to find something
:-)



"Raj Pillai" <YouMeAndTheMail@Softhome.net> wrote in message
news:uzjHSIcDIHA.4752@TK2MSFTNGP04.phx.gbl...

Just now I logged on as administrator, placed my PocketPC in the cradle, the
WDMC started, and I was able to select all items. No "Outlook not installed"
message. So, could all this be an issue with access permissions? Will
continue to dig...



"Raj Pillai" <YouMeAndTheMail@Softhome.net> wrote in message
news:uzjHSIcDIHA.4752@TK2MSFTNGP04.phx.gbl...

Well, I'm still at a loss here. I've uninstalled GroupWise and Outlook,
then reinstalled only Outlook so that no Novell products remain and I still
can't WMDC to recognize Outlook being installed. I ran sfc /scannow and it
restored the original mapi files as well. Now when I try to run fixmapi.exe
I don't even get the error I was getting before in addition to the program
never opening. I welcome anymore thoughts. At this point I don't think
it's a GroupWise conflict based on my troubleshooting and others reporting
the same issue without GroupWise installed.

Thanks,
Tom


"Raj Pillai" <YouMeAndTheMail@Softhome.net> wrote in message
news:uzjHSIcDIHA.4752@TK2MSFTNGP04.phx.gbl...

These steps worked for me. Hopefully they work for others with a similar
problem:

1) Uninstall WMDC (Windows mobile device centre) completely from
computer.

a) Uninstall WMDC from Add/remove programs.

b) Uninstall WMDC setup from Add/Remove programs.

c) Delete the registry key for WMDC,please follow the path:

StartàrunàregeditàHKEY_LOCAL_MACHINEàsoftwareàMicr osoftàWINDOWS CE DEVICES

Please delete WINDOWS CE DEVICES registry key and its sub keys. (I didn't
have this exact key but had a similar one in the same location and deleted
that.)



2) Restart the computer.

3) Install WMDC6.1 from the link :
http://www.microsoft.com/windowsmobi...icecenter.mspx

4) Restart the computer and soft boot the device.

5) Connect the mobile device with computer and create new partnership.

6) Try to synchronize and check will you be able to sync outlook
contents or not.



"SoxFanInVA" <tjubb@no.spamsalot.hotmail.com> wrote in message
news:OjHzN4rCIHA.324@TK2MSFTNGP04.phx.gbl...

I have just re-built my pc and restored the pst file (which I've done before
without issue) I don't GroupWise but am gettng the problem.

No such registry entry either.

Any ideas?

"SoxFanInVA" wrote:

I found this which might help

Microsoft Outlook Has Not Been Installed for the Current User
View products that this article applies to.
Article ID : 817960
Last Review : February 1, 2007
Revision : 1.4
SYMPTOMS
When you click Start, and then click E-mail Microsoft Outlook, you may
receive the following message:
Microsoft Outlook has not been installed for the current user. Please run
setup to install the application.
Note When this problem occurs, there will not be any other Office 2003
shortcuts installed.
Back to the top

CAUSE
This problem occurs when Office 2003 is installed on a per-user basis and
you logon to the computer as a user other than the user who installed Office
2003.
Back to the top

RESOLUTION
To correct this problem, logon to your computer with administrator rights
and remove Office 2003. Install Office 2003 without using the allusers=""
command-line option. For example, double-click the Setup.exe file on the
Office 2003 CD-ROM. This will install Office 2003 for all users of the
computer.

If you do not want all users of the computer to have access to Office 2003,
follow these steps: 1. Temporarily grant each user who you want to have
Administrator rights.
2. Log on to the computer as the appropriate user.
3. Install Office 2003 on a per-user basis.
After the installation is complete, you can log off and reconfigure the
user's regular credentials.
Back to the top

MORE INFORMATION
To install Office 2003 on a per-user basis, use a setup command line similar
to the following example:
"path\Setup.exe" allusers=""
For more information about setup options when you install Office 2003
programs by using the command line, see the Setup.htm file on your Microsoft
Office 2003 CD-ROM.
Back to the top

well folks, I eventually gave up on Vista and WMDC and reinstalled XP
with ActiveSync. Life is good again. It was maddening to have to go
this route as it took awhile to backup and restore but in the long run
I needed to sync and nothing was working. Boy, Vista and WMDC are
garbage. Can't wait for Windows 7!