Hi -

I'm trying to help my brother test to see whether the PCMCIA modem card in
his very old Dell laptop is malfunctioning, by trying it in my new HP laptop
running Windows XP Home edition. It is an Angia Safejack 28.8 v.34 PCMIA
modem, Model no. SJ288, FCC ID J2HAFVSJ288. Unfortunately, the company that
made the modem is out of business.

The problem that we're running into, even on my new laptop, is as follows:
Even though Windows XP correctly recognizes and installs the modem, it does
not successfully dial. When we try to dial out with it, we hear dial tone
just fine, but the dialing tones never sound, and after a while the telco
recording comes on that says, "If you'd like to make a call, please hang up
and try again."

Can anyone suggest a remedy, or does anyone know for sure that this modem
will not work under Windows XP?

Thanks,
Tim

"Tim Colling" <tim@colling.com> wrote in
news:SFNOa.386$pY.34220153@newssvr21.news.prodigy. com:

Post the modem log for a failed attempt. I suspect the modem is bad,
but when we see the log, we can get a better idea of what is happening.
Good luck.


--
Art Jackson W4TOY Owensboro, KY USA
Life is God's open book test. In order to pass,
you must open His book to find the answers.

Here's the log. Thanks!

07-08-2003 21:46:36.110 - File: C:\WINDOWS\System32\tapisrv.dll, Version
5.1.2600
07-08-2003 21:46:36.110 - File: C:\WINDOWS\System32\unimdm.tsp, Version
5.1.2600
07-08-2003 21:46:36.110 - File: C:\WINDOWS\System32\unimdmat.dll, Version
5.1.2600
07-08-2003 21:46:36.110 - File: C:\WINDOWS\System32\uniplat.dll, Version
5.1.2600
07-08-2003 21:46:36.110 - File: C:\WINDOWS\System32\drivers\modem.sys,
Version 5.1.2600
07-08-2003 21:46:36.120 - File: C:\WINDOWS\System32\modemui.dll, Version
5.1.2600
07-08-2003 21:46:36.120 - File: C:\WINDOWS\System32\mdminst.dll, Version
5.1.2600
07-08-2003 21:46:36.120 - Modem type: Angia Safejack 28.8, V.34 PCMCIA
07-08-2003 21:46:36.120 - Modem inf path: mdmexp.inf
07-08-2003 21:46:36.120 - Modem inf section: Modem14
07-08-2003 21:46:36.120 - Matching hardware ID:
pcmcia\intelligent-angia_fax/modem-d5c4
07-08-2003 21:46:38.894 - 57600,8,N,1, ctsfl=1, rtsctl=2
07-08-2003 21:46:38.894 - Initializing modem.
07-08-2003 21:46:38.904 - Send: AT<cr>
07-08-2003 21:46:38.904 - Recv: AT<cr>
07-08-2003 21:46:38.904 - Command Echo
07-08-2003 21:46:39.004 - Recv: <cr><lf>OK<cr><lf>
07-08-2003 21:46:39.004 - Interpreted response: OK
07-08-2003 21:46:39.014 - Send: AT &F <cr>
07-08-2003 21:46:39.014 - Recv: AT &F <cr>
07-08-2003 21:46:39.014 - Command Echo
07-08-2003 21:46:39.114 - Recv: <cr><lf>OK<cr><lf>
07-08-2003 21:46:39.114 - Interpreted response: OK
07-08-2003 21:46:39.124 - Send: AT E0 V1 W2<cr>
07-08-2003 21:46:39.134 - Recv: AT E0 V1 W2<cr>
07-08-2003 21:46:39.134 - Command Echo
07-08-2003 21:46:39.234 - Recv: <cr><lf>OK<cr><lf>
07-08-2003 21:46:39.234 - Interpreted response: OK
07-08-2003 21:46:39.244 - Send: AT &C1 &D2 \V1<cr>
07-08-2003 21:46:39.344 - Recv: <cr><lf>OK<cr><lf>
07-08-2003 21:46:39.344 - Interpreted response: OK
07-08-2003 21:46:39.354 - Send: ATS7=60S30=0L3M1\N3%C1&K3B0 N1X4<cr>
07-08-2003 21:46:39.464 - Recv: <cr><lf>OK<cr><lf>
07-08-2003 21:46:39.464 - Interpreted response: OK
07-08-2003 21:46:39.464 - Sending user initialization commands.
07-08-2003 21:46:39.474 - Send: ATDT<cr>
07-08-2003 21:46:59.473 - Timed out waiting for response from modem
07-08-2003 21:46:59.473 - Session Statistics:
07-08-2003 21:46:59.473 - Reads : 52 bytes
07-08-2003 21:46:59.473 - Writes: 75 bytes
ATQ0V1E0 - OK
AT+GMM - COMMAND NOT SUPPORTED
AT+FCLASS=? - 0,1
AT#CLS=? - COMMAND NOT SUPPORTED
AT+GCI? - COMMAND NOT SUPPORTED
AT+GCI=? - COMMAND NOT SUPPORTED
ATI1 - 169
ATI2 - ROM IS OK
ATI3 - ROM 27C010
ATI4 - 007040C0040000
ATI5 - COMMAND NOT SUPPORTED
ATI6 - COMMAND NOT SUPPORTED
ATI7 - COMMAND NOT SUPPORTED




________________________________________



"Art Jackson" <rtjaxn@bellsouth.net> wrote in message
news:Xns93B39314FB698rtjaxnbellsouthnet@65.82.44.1 87...

On Thu, 10 Jul 2003 02:13:36 GMT, "Tim Colling" <tim@colling.com> put
finger to keyboard and composed:

When I wrote "ATDT#" I meant ATDT followed by a telephone number.
Sorry for the confusion. The reason I asked you to add X4 to your
Extra Settings is because DUN places an X3 in the modem's init string
if "wait for dialtone" is unchecked. At least that's how it is with
Win95B and DUN 1.4.

I don't know if this will work, but locate the DialSuffix parameter at
this registry key (Win95B):

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es\Class\Modem\000n\Settings

It should have a value of ";" (quotes included).

Alternatively, search for the following line in your .inf file:

HKR, Settings, DialSuffix,, ";"

It should be in the "[MfgAddReg]" section. If it is not there, then
add it and reinstall your modem.


FWIW, here are two examples from my own Win95 modemlogs.

================================================== ==============
"wait for dialtone" checked
================================================== ==============
09-19-2001 19:57:11.68 - Send: ATS7=60S30=0L3M1\N3%C3&K3BN1X4<cr>
09-19-2001 19:57:11.69 - Recv: <cr><lf>OK

09-19-2001 19:57:11.69 - Send: ATS95=45+MS=12,,,46667<cr>
09-19-2001 19:57:11.69 - Recv: <cr><lf>OK

09-19-2001 19:57:11.69 - Dialing.
09-19-2001 19:57:11.69 - Send: ATDT;<cr>
09-19-2001 19:57:14.05 - Recv: <cr><lf>OK

09-19-2001 19:57:14.05 - Dialing.
09-19-2001 19:57:14.05 - Send: ATDT########<cr>
09-19-2001 19:57:39.51 - Recv: <cr><lf>
09-19-2001 19:57:39.51 - Recv: CARRIER 46667
================================================== ==============


================================================== ==============
"wait for dialtone" unchecked
================================================== ==============
05-09-2003 08:02:46.97 - Send: ATS7=63S30=0L2M1\N3%C3&K3BN1X3<cr>
05-09-2003 08:02:46.97 - Recv: <cr><lf>OK

05-09-2003 08:02:46.97 - Send: ATX4S202=130S38=0+MS=12,,,49333<cr>
05-09-2003 08:02:46.97 - Recv: <cr><lf>OK

05-09-2003 08:02:46.99 - Dialing.
05-09-2003 08:02:46.99 - Send: ATDT########<cr>
05-09-2003 08:03:14.05 - Recv: <cr><lf>
05-09-2003 08:03:14.05 - Recv: CARRIER 48000
================================================== ==============


- Franc Zabkar
--
Please remove one 's' from my address when replying by email.

On Thu, 10 Jul 2003 22:14:07 +1000, Franc Zabkar
<fzabkar@optussnet.com.au> put finger to keyboard and composed:

I'm sorry, but it appears that my statement was a red herring. After
researching Google Groups for examples of Win XP modemlogs it is clear
that dialing under Win XP is somewhat different to Win9x.

http://groups.google.com/groups?selm...&output=gplain
http://groups.google.com/groups?selm...&output=gplain
http://groups.google.com/groups?selm...&output=gplain

Comparing your log with these examples suggests that the telephone
number field in your DUN connectoid may be blank. That is, your log
should read "Send: ATDT##########<cr>" instead of "Send: ATDT<cr>".


- Franc Zabkar
--
Please remove one 's' from my address when replying by email.