Hi. I'm hoping someone can help me out. I just installed Walmart
Connect on my parents' PC. When I go to sign on, I get a message
saying "unable to initialize modem". I thought I might have some
settings messed up, but went to AOL on the same computer and the modem
dials up fine. Then when I use the same settings on the Walmart
Connect, nada. I've looked in the device manager and it looks like I
have a Lucent Win Modem on COM3. Any ideas as to why it's not being
initialized by the one program? Thanks!

Harold

On 25 Aug 2004 21:35:24 -0700, haroldact@yahoo.com (haroldact) wrote:

installed modems and use them - obviously it doesn't. Are there
settings in the software to manually set the modem or find it?

There wasn't any specific help I could find on the Walmart Connect
page, but I'm thinking they have help pages for their customers and a
help file in the software.

http://www.walmart.com/catalog/catal...23:121152#null

Gary E
--
|Gary A. Edelstein
|edelsgNO@SPAMyahoo.com.invalid (remove NO SPAM and .invalid to reply)
|"We have met the enemy and he is us." - Walt Kelly's Pogo

Gary A. Edelstein wrote:

In addition to what Gary suggested, you may have to uninstall AOL
software, before it will properly recognize the wmconnect info. It would
be best to remove AOL, wmconnect, and the modem, then reboot. The modem
should re-install. Then re-install the wmconnect software only. See if
that get's it working. Be sure to keep the AOL login/password
information, in case you want to go back to AOL. Good luck.

Good luck.

--
Art Jackson W4TOY Owensboro, KY USA
Life is God's open book test. In order to pass,
you must open His book to find the answers.

Hi, thanks for the suggestions. I'm still not getting the modem to
initialize. I did try uninstalling both the Walmart Connect and AOL,
but not at the same time. How do you uninstall the modem? I was able
to reinstall both programs and the AOL still works and the wmconnect
still fails. I also tried intalling NetZero to see what would happen
and have the same problem as the wmconnect. Somehow AOL finds and
uses the modem without a hitch. I will try uninstalling all three
items as mentioned as soon as I figure out how to uninstall the modem.
Will I need any software to reinstall it? I'm running Windows XP Pro,
if it makes a difference. Thanks again!

Harold





Art Jackson <nospam@ringading.buz> wrote in message news:<SFqXc.22928$N11.6074@bignews5.bellsouth.net> ...

haroldact wrote:

Control Panel|Modems highlight your modem as listed, then click the
[Remove] button. That should be similar in WinXP.

--
Art Jackson W4TOY Owensboro, KY USA
Life is God's open book test. In order to pass,
you must open His book to find the answers.