- Comcast Frustration Building... Please Help Me, Help Comcast Troubleshoot
- Posted by GlowingBlueMist on December 9th, 2003
"Mark Graveline" <mark_graveline@hotmail.com> wrote in message
news:495505de.0312081734.4d327031@posting.google.c om...
It's possible but I still suspect either your cable feed or the modem
itself.
I use the same model cable modem and I get the same ping failure when my
cable modem signals go bad or if I disconnect my cable feed from the modem,
not the Ethernet cable, and the ping fails with the same message as yours.
I think you need to read the log file that your cable modem has in it to see
if you are getting Sync loss/recovery messages or FEC LOCK recovery
messages.
Check the log prior to having a problem and after you have had one and see
if the log entries are increasing. My log file can go quite a few days with
out new entries when the cable signal is stable.
For a while every time Comcast tested what used to be called the Emergency
broadcast system on all our TV channels my cable modem would go nuts until
they ended the test. I don't know what the did to fix it but it the last
few tests my internet feed stayed up.
- Posted by Mark Graveline on December 9th, 2003
Here is my log back to 12/04. Nothing since 12/06.
031206085246 5-Warning F506.1 Bridge Multicast Aging. Failed to get
mbuf to Send Igmp Request.
031204205014 7-Information F504.1 Bridge Ethernet Hook. Failed to
learn CPE MAC Address.
031204205014 4-Error F507.5 MAC Filters. Add MAC Address can't add
entry. Table is full.
"GlowingBlueMist" <nobody@invalid.com> wrote in message news:<br3bh9$2853g9$1@ID-185970.news.uni-berlin.de>...
- Posted by Quaoar on December 9th, 2003
Mark Graveline wrote:
The last one about MAC table full can be corrected by powering down the
modem for a few minutes. You know, maybe you should just buy a modem
and solve the entire modem question for $50?
Q