I recently purchased the Comcast service through Best Buy and wanted
to know if I need to treck to the store to buy the self-install kit.
They offer a full cost rebate but the store is inconvenient to reach.
I believe that the self-install kit only has a cable a phone number to
call to activate my modem and a CD with extra software.

I haven't been issued a user id but I assume that happens over the
phone or the first time I connect.

Any assistance is appreciated.

Chris

In article <cf84a22f.0408170007.6d0e90c2@posting.google.com>,
Chris <cjtwantstoknow@yahoo.com> wrote:
:I recently purchased the Comcast service through Best Buy and wanted
:to know if I need to treck to the store to buy the self-install kit.
:They offer a full cost rebate but the store is inconvenient to reach.
:I believe that the self-install kit only has a cable a phone number to
:call to activate my modem and a CD with extra software.
:
:I haven't been issued a user id but I assume that happens over the
hone or the first time I connect.
:
:Any assistance is appreciated.

There's nothing essential in that kit. When you first try to make an
HTTP connection you should get redirected to a setup server that will
handle the modem provisioning and the account setup. If that redirect
doesn't happen, then you'll need to call Comcast to get the magical
proxy settings to put into your browser. The support person only knows
about Internet Explorer and will give you instructions like, "Double
click on 'XX', click on 'YY' and type in 'ZZZZZZ'." If you're not using
IE you'll have to figure out what that's supposed to accomplish and how
to do it in your browser.

I did have to have a technician come out to remove the filter that
was blocking the uplink channel on my cable drop. That was the only
real problem I encountered. No kit, no IE, not running Windows at
all.

--
Bob Nichols AT comcast.net I am "rnichols42"

cjtwantstoknow@yahoo.com (Chris) wrote in
news:cf84a22f.0408170007.6d0e90c2@posting.google.c om:

This may help. It's how I got on line the first time.

http://www.dslreports.com/faq/10626

Good luck,
Bruce

Thank you for the posts. The Comcast support over the phone walked me
through it and it works. They had me point to their proxy service
authentication and they had to straighten out my order before the
authentication would be accepted. The tech on the phone appeared to
know exactly what needed to be done.


Bruce <parcxman@netscape.net> wrote in message news:<Xns9548A9CA69D64parcxmannetscapenet@13.1.103 .31>...